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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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April 15, 2024

Professional. Proud. Honorable. I felt like the most important customer in their care even though I knew there were others. More

by PJBERAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
April 13, 2024

Columbia is a great dealership. I've been having my cars serviced there for close to 20 years. The service department never disappoints. The service advisors communiate well and More

by MJMONDER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
April 12, 2024

When a problem/s (may) arise, they were and are there to help in every way possible! More

by MegKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
April 12, 2024

The service was great and it was very nice to have the car cleaned inside and out. More

by DALEJBETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Best car purchasing experience ever! Very friendly and easy to work with. Answered all my questions and explained a lot of features about the car. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawson
April 12, 2024

My service was prompt and timely, and the Acura service team were very friendly and professional. I trust my Acura in their hands. The atmosphere Lens itself well to being able to work while waiting on my More

by WYNNEPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Moore
April 12, 2024

Service easy to schedule apps, friendly personnel, efficiently performed service. Pleasure to do business with. More

by JOEWARKANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Great job and the timing was accurate for the body work done on the vehicle! More

by nativegrounds.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran and Randy May
April 11, 2024

Always top notch from the service team. Excellent from pick up to delivery. Highly recommend. More

by JREUTELSHOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
April 10, 2024

Alway friendly and knowledgeable. Make sure to review status of vehicle prior to departure. This is my second Acura from Columbia and will continue to support More

by GCOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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