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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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April 19, 2024

I feel the service was great, explained information about my car to me well enough for me to understand. More

by KEAHREN Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
April 19, 2024

Thanks for efficient service. Staff at check in and check out was professional & nice. Car wash was great also. More

by Caryrd1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
April 19, 2024

Excellent customer service. Jamey is always very helpful. Great customer service and very responsive to questions. More

by WRIGHTK2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
April 19, 2024

Jamey provides by far the best customer service I’ve ever experienced in a service department. More

by CHRIS_MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Extremely polite and pleasant. Very informative and knowledgeable. Wait time was not extended. Waiting area was very nice. More

by restroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

The employees are friendly, attentive, respectful, knowledgeable, professional, and helpful. Service is thorough and done in a timely manner. More

by SNYDERD12
Recommend Dealer
Yes
Employees Worked With
Jamey .o
April 18, 2024

Friendly staff, great service. Appreciated ride home instead of waiting. Bonus getting my car washed! More

by NASCHUTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
April 17, 2024

As usual Jamie was outstanding. He guided me as what I should do for a wheel alignment. I will be getting new tires. More

by phforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
April 17, 2024

They are very nice and always do a good job. Expensive but they get the job done. More

by caheidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
April 17, 2024

Thanks for checking out what was wrong with my car. But they took too long. So wait long. More

by CHOI87964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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