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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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April 25, 2024

The service department gave me a discount for services as I have not been receiving coupons since I bought my MDX 3/17/22 They washed the car and brought it to me! Thanks so much More

by VICTORIAS.DITTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the gentleman’s name but he treated me well
April 24, 2024

Very friendly dealership. They did exactly what they said they would do. Getting very pricey! More

by jimgudmens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Jamie was outstanding. Communication was excellent and he even found a way to save me some costs. More

by BRAD_COPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service dept
April 24, 2024

Very helpful and professional. Walked me through what was being done and what I would need done as well. More

by r.bradley37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Excellent service! ! Would highly recommend!! They were fast, friendly, and very knowledgeable about what was needed to make my problem right! More

by mbeattie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen williams
April 23, 2024

Brought my car in for service and it was a quick and efficient service. My car was diagnosed and fixed right on the first visit. More

by GibsonKay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore, Alex Haunstein, AL Bucher
April 20, 2024

Excellent service. I was able to get an appointment convenient for me. Work performed as promised. Good communication from service advisor. More

by phylfran
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Moore
April 20, 2024

Very satisfied with the service. Waiting room was OK but needs an upgrade and or made bigger with electric service for phones and laptops. Also donuts and coffee bar would be nic More

by VKERSCHER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very friendly and courteous staff. I had a regular service plus some additional work done. More

by JUSTINPETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Fast service, organized, and everyone was personable. Really simple if you decide to use the app/website to schedule your appointment. More

by kgeiger95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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