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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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May 02, 2024

Friendly, great efficient customer service. Dealership have my car a car wash and I appreciated it! More

by ajenkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Completely reliable as to what needs to be done, timely, helpful, good explanations, and simply delightful people. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach was terrific; a worthy successor to Jamey!
May 01, 2024

Jamey is great and always tries to be quick w the service and through when explaining what has been done More

by WATTSJULIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey was the person that communicated with me
April 30, 2024

Always greeted immediately by very polite employees. The services required are always explained thoroughly. The waiting area is comfortable. More

by mikeburg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
April 29, 2024

Jamie is awesome, does an amazing job every time! I will continue to use Columbia Acura for all service needs. More

by anthony.masturzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

We have bought 2 MDX’s from Columbia and a big reason is the excellent customer service. More

by buckeyestate16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
April 27, 2024

Have been coming to the service center for years. Reliable service, outstanding customer service from Jamie, one of the service managers. More

by janetlpipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, acura service mgr
April 27, 2024

This was my first visit are my purchase. All the folks there were extremely pleasant and professional to work with! More

by GGAMBLEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen and lady in the service department
April 25, 2024

Professional and dealership well maintained, staff is helpful and snacks and drinks are appreciated. Nice. More

by anthony.carenza97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Excellent service and ability to get me out the door on time. Quote for service was accurate. More

by CORSONJ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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