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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,363 Reviews

1,363 Reviews of Columbia Acura Inc - Service Center

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May 18, 2024

We drive an hour to have both our MDX and RDX serviced at Columbia Acura. Won’t go anywhere else! More

by KIMBER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Allen
May 17, 2024

I had a battery issue that I spoke with a the service tech about. I was able to bring the car in for a battery inspection. Bad battery that was immediately replaced. Very professional! More

by BMMWJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams.
May 17, 2024

Always a positive experience at Columbia Acura! I've been coming here since 2013 when I purchased my TSX and I have zero complaints. Jamey got me scheduled for service the same day I called. I appr More

by JABOHL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
May 17, 2024

We continue to use Columbia Acura for our service, because they simply give us the Best Service! More

by dawings6707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Thoroughly investigated a “check emission system” message. Did not find a problem and did not charge me. More

by TOMWOMELDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 17, 2024

Awesome as always; I made clear I needed to be out in the span of an hour and I was beyond accommodated including a car wash! ;) More

by brianjgeraghty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Quick and easy, Everyone was polite and professional throughout. And other additional words as well More

by JOHNNYEDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore and Scott Dick
May 17, 2024

Everyone is so helpful and friendly. These folks are honest too. Always know what has been done to the car. What is necessary and what is not. Have never been disappointed with the servi More

by jimlaurabow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Allen and Trevor.
May 14, 2024

When I drove in, there was someone who gave me a tag and told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appoint More

by RFENTONDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I saw service, not sales
May 14, 2024

Service was excellent! A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. More

by HDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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