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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,363 Reviews

1,363 Reviews of Columbia Acura Inc - Service Center

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May 30, 2024

Good customer service great when it comes to loaner cars if need one while car getting serviced More

by 26mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
May 30, 2024

Jamey has Ben been great to work with. Excellent customer service. He always recognizes me when I come in. Everything is always explained to me as to what work needs to be done. I’m very p More

by ralph.goode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had no contact with any sales people
May 30, 2024

The service department is Fast and informative, very easy to work with and trustworthy as well! More

by mooremaryann20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Excellent service as always - I got my car back the same day, and they even washed it for me - thank you! More

by shilohturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 29, 2024

Friendly, great waiting area. My specific issue should have been covered by the warranty but was charged. More

by RBORCHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

The service dept. at Columbia Acura is amazing. I usually work with Jamie and he is so knowledgeable and helpful. More

by chelsea.j.sword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 26, 2024

Great service with very responsive team. Allen and team always go above and beyond to ensure customer satisfaction. More

by GARY.LINDGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
May 26, 2024

Friendly, reliable, transparent service every time. Always trust the value in the serve performed and the team. More

by daviddixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Fran was a pleasure to work with. She made sure that Allstate wasn’t going to use generic parts on my car. The quality of the work looks fantastic. I had auto damage. More

by jgmeeks82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Very helpful. Had a self induced “paint transfer issue”. Helped clean up the bumper. Very helpful team. More

by CHAD.MATTIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
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