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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,363 Reviews

1,363 Reviews of Columbia Acura Inc - Service Center

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June 14, 2024

You can always depend upon and receive excellent service at Columbia Acura. Staff are always very helpful and friendly as well! More

by lhpunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Alan took care of me in short order. Turn around time was about as expected. They treat the cars as if they were their own. More

by TOM.RANDALL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Williams
June 14, 2024

I have been using your service dept for 7 years. I have always had a great experience until my recent visit this past Wednesday. If anyone really cares they can call my cell and talk with me and I c More

by AKLASMEIER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in service
June 13, 2024

Thank you. Alan was polite and kind. And did not try to upsell me like the person did the last time I was in. I hesitated in coming back for service but am g More

by prsjam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Service Dept
June 13, 2024

Service was on appointment was on time and the work completed in a timely manner. More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Colombia Acura is efficiently run. The service department got my car in quickly after I arrived the waiting area was comfortable and clean. More

by VERYL.BROVALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 13, 2024

Urgent situation nail in tire- drove in. They took care of me. Thanks Jamie and team. More

by CINCINNATIBRETT harnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
June 12, 2024

Always incredibly respectful of their customers, as well as efficient and accomodating. A pleasure to deal with. More

by fermler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I have been coming to this dealership for service for 12 years. I have always been completely satisfied with their work. All the employees have been very courteous and helpful. Jayme has been very helpfu More

by HILLSLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme is a gem. Trevor gave me the appt day and time I needed.
June 11, 2024

They are always professional and courteous every time I visit the dealership with my car More

by fishlion72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Léonard
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