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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,363 Reviews

1,363 Reviews of Columbia Acura Inc - Service Center

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June 19, 2024

Beyond friendly and excellent service. Make you aware of any situations with your car and do not keep you waiting. Highly recommend. More

by MELISSAFP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Everybody was always very helpful, especially finance Jacob, and the people that worked in service and my sales associate who sold me the car More

by MICHAEL@NAPAINTER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

They're always so polite, professional and helpful. They make the visit easy and the waiting area is nice. More

by LRFRIEDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

The A1 service was very well done and didn’t take very long at all. More

by SJBRUEMMER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

First time customer and I’m glad to report that everything went as scheduled. It was a great experience. I plan to take my MDX back for service again. More

by tmuenchen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Great Service Dept. Jamie has always been helpful and courteous. The Billing the Lady is Wonderful. Go FC Cincinnati More

by lgdiaspro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FC Jamie
June 18, 2024

Thieves - I wouldn’t recommend. I had just put brand new cabin filter and Air filter to my Acura 2 days before taking the car for oil change. On their multi inspections repo More

by Kpatel1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Everyone was very friendly and helpful, appreciate the special touches by everyone. And, the best part? Getting my car serviced was fast and very affordable. Thank you! More

by rizzo8420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Good people, good service, surprisingly good value. Thank you Columbia Acura! Made my service appointment easy. More

by ryan.smyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
June 14, 2024

Jamie does an excellent job of taking care of customer needs. Waiting area clean and quiet. Parking area very congested. More

by dbishop3461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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