Columbia Acura Inc - Service Center

Picking up car was a little disorganized. The service managers really did not explain to me what was the problem with the car. They did not seem to have enough time. The service managers really did not explain to me what was the problem with the car. They did not seem to have enough time. More

Fran was amazing, work was done quickly and perfectly. Always in good hands. Great service. Always in good hands. Great service. More

Very helpful quick service. Completed to my expectations. Will recommend them in the future. It is a beautiful day in the neighborhood . Completed to my expectations. Will recommend them in the future. It is a beautiful day in the neighborhood . More

Service was done quickly so I could make my appointment later that afternoon. Waiting room very clean. Service rep Jamie is friendly, professional and provides good customer service. Took time to review th later that afternoon. Waiting room very clean. Service rep Jamie is friendly, professional and provides good customer service. Took time to review the service report. More

Very friendly and accommodating service writers. Great communication and service. Timely with the service. I will definitely be back. Thanks to all! Great communication and service. Timely with the service. I will definitely be back. Thanks to all! More

They were able to get my car in and out quickly. Service was also fast. Service was also fast. More

Prompt, courteous, and professional service. Both at the registration desk, cashier, and bay area. Outstanding representatives of the dealership. Both at the registration desk, cashier, and bay area. Outstanding representatives of the dealership. More

Great job of getting my car services while I waited. Very professional and dedicated to excellent customer service. Very professional and dedicated to excellent customer service. More

Working with the service staff at Cincinnati’s Columbia Acura dealership has been a delightful 20 year experience. Always first rate, (helpful/kind/patient/knowleable & proactive) and willing to help, no m Acura dealership has been a delightful 20 year experience. Always first rate, (helpful/kind/patient/knowleable & proactive) and willing to help, no matter the concern. Thank you for always getting it right! More

Very good overall experience with routine maintenance visit. Staff was professional and explained the service performed as well as what will be required in the future. visit. Staff was professional and explained the service performed as well as what will be required in the future. More