Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,360 Reviews

1,360 Reviews of Columbia Acura Inc - Service Center

Sort by
July 06, 2024

The service center staff are friendly and professional. The work was completed on time. Communication was very good. More

by RONNA.STALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Zach (who performed the service to my car) demonstrated great customer service skills and expertise. More

by mmgottschlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
July 04, 2024

First I leased then bought the car. One of the main reasons was the professional and trustworthy employees at this dealership! Always have upfront and fair pricing and I feel I can bel More

by njkowatsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

The service was very good. Trevor was extremely helpful in taking pictures of the rodent damage for insurance, and in communicating with me and the tech. My complaint, though, More

by TOMWOMELDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Leonard
July 04, 2024

Always on top of my service, In and out very efficiently. I never feel like I’m just sitting there wasting time or waiting. More

by DAVE.DETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie (Service)
July 04, 2024

Jamey Moore and Trevor were amazing! Excellent communication and knowledgeable beyond any dealership I have ever been to. A++++ More

by scott.valetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore, Trevor
July 04, 2024

Great experience going for service they are courteous kind and efficient. Always can get an appointment when I need it. Live the job they do they keep my 2019 RDX running line new. Always get it serviced More

by PATTYHAVLIKSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

They were friendly, knowledgeable and informative for my services which was more than I expected. Thanks More

by Jslustek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
July 02, 2024

Columbia Acura is the only place that I will get my automobiles repaired .!! The quality of work is exceptional and always is a timely manner! Thanks for always doing a GREAT job !! More

by GK493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
July 01, 2024

Fran and the staff were amazing there. The did an absoluter perfect job on my car! My car looks great. More

by AFRDRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in the Body Shop.
...
33
...