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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,360 Reviews

1,360 Reviews of Columbia Acura Inc - Service Center

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July 12, 2024

A Very good experience. They Took me in right away. Clean waiting area . Drinks were provided. More

by garyglynn572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2024

I am a new customer and felt like i've been coming here for years. Thank you Jamey for making me and my 2012 honda accord welcome. More

by nanandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Really appreciate the service team, always kind and truthful with what is needed. I don't have to worry about trust or quality issues when I take my car in. Not the cheapest, but worth the peace of min More

by danielperschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Great service and customer care team. Have been extremely competent since we bought the car More

by bjbeck0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Extremely courteous and professional during every interaction! Acura never disappoints! Thank you for the great care you provide to customers! More

by HOLLY RINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

Great effort on the part of the service department to obtain parts and install on vehicle. More

by john@turvac.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
July 07, 2024

The staff is always so pleasant and so helpful. This service department is the reason I am on my third Acura. I give them great word of mouth advertising More

by cahayward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Zach, Thad
July 06, 2024

I appreciate that they took the time to get the excess stickiness off my center console after they fixed it More

by DAVID.TAPKE
Recommend Dealer
Yes
Employees Worked With
Zachary
July 06, 2024

Everyone was courteous, efficient, knowledgeable and pleasant. Of the two dealerships in town your service department is outstanding. One of the reasons I purchased my vehicle here was because of the se More

by REMKECM39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

I purchased the car a little over a year ago and yesterday was my first experience bringing it in for service. Each person I encountered was very kind and helpful from the person making appointment More

by LIZCONLON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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