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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,360 Reviews

1,360 Reviews of Columbia Acura Inc - Service Center

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July 17, 2024

My concerns were heard and the problem was fixed, as usual. I appreciated the loaner as well. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
July 16, 2024

Great service, friendly, knowledgeable , free car wash was nice perk. Did a very good job! More

by MCCAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 16, 2024

Forgot to install a windshield wiper on the passenger side. I didn't notice until I was on a road trip the next day. Had to stop at an auto parts store to pick one up while on the road. More

by HILBERT.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Jamie is the reason I keep coming to Columbia Acura and still drive an Acura. He listens to my concerns and will find a way to address them. More

by simon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service Department
July 16, 2024

Always give great service, feedback and support. Jamey Moore assistant service manager is a joy to work with. Very professional, helpful and courteous. The best! More

by peggyhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Shaffer
July 13, 2024

Allen always takes care of me. I’ve had my cats serviced here for years and never have had any issues. More

by ANNHANSON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 12, 2024

Great service! Jamey Moore is the best and is always very helpful. Best service team I've ever worked with. More

by DEPOLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
July 12, 2024

Very pleased with service, efficient check in, work done timely as promised, car all clean. More

by smithdi9411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, don’t know names
July 12, 2024

I’ve been a customer since 2018. Great service, friendly staff and quality repairs are their normal operating procedures. More

by yasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
July 12, 2024

The service department got my car in early and worked with me getting it finished. More

by annedavenport53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Muse
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