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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,360 Reviews

1,360 Reviews of Columbia Acura Inc - Service Center

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July 21, 2024

Maintenance for the 30000 mile service was a little more pricey than my research indicated More

by RAYRAYROLLEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Columbia Acura has the best service department I have ever dealt with. I would not hesitate to recommend the dealership as a whole, especially the service department. I’m a happy customer! More

by amyacura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Jamie
July 20, 2024

Service department was quick and efficient despite being busy at the time I was scheduled for my oil change service More

by RYAN.ZIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
July 20, 2024

Good service Took twice as long as they said it would Waited for car in lounge People talking on their computers = not phones- very distrusting They need policies on quiteness Some people have no co More

by lookiedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 19, 2024

Columbia Acura always provides great customer service. I highly recommend their dealership for purchasing or servicing cars. More

by SPEYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Outstanding customer service with attention to the customer needs. Very quick service with easy appointment access More

by JGRAHAM1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Everyone is nice, caring and efficient! I always enjoy my experience here! Thank you so much! More

by michelebryan99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Jamie in service was exceptional and accommodating. He communicated very clearly every step of the way. More

by BUCKEYEMURO0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
July 18, 2024

Fast, courteous and very friendly. They always review my service history and keep my car running great. More

by LOVELESSTAMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Very attentive to the service needs and investigated the issue timely and shared the outcome More

by KCRECKER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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