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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,823 Reviews

1,823 Reviews of Columbia Acura Inc - Service Center

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June 23, 2025

Every team member greeted me with kindness and a smile. It’s nice when they know you by name and share a bit about themselves as well. Jamie made sure to explain the service to me and some preventative mea More

by richardsoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie (Service)
June 21, 2025

Kevin Fitch, my service rep, was great. He is patient when I ask questions and explains to me the service he is recommending. More

by JIARUSSI
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
June 21, 2025

The only place I trust with my car! Great service as well and quick and communicative service. More

by lorain.drais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
June 20, 2025

Service was performed as promised. The technician explained everything and they even washed my car. More

by SHARON.K.LOMBARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

They did not have the part available for the fuel pump recall when we brought the car in. This resulted in the car being there for 5 days!! More

by jhorenziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

the service process couldn't have been better and I have no issues. They even explained some dash functions we didn't understand. More

by mjenior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I always receive very cordial and professional help at Columbia. Driving my third Hyundai and would not take it anywhere else for service, More

by PBRENNAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
June 18, 2025

The service team was great! Nice waiting area with snacks! No remotes for 2 nice flatscreens! TERRIBLE!!!!! More

by garyjpignone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle
June 18, 2025

Great Service! Chuck was Awesome. Got everything I needed done and didn't sit at the dealership all day. More

by nbhissong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
June 18, 2025

Very nice good waiting area i like it a lot go UK anything else hot coffee More

by dpburkart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.