Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,356 Reviews

1,356 Reviews of Columbia Acura Inc - Service Center

Sort by
November 16, 2024

Fran was fantastic. Enjoyed working with her. I highly recommend Columbia Acura for any body work More

by BEACHCOMBER120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
November 16, 2024

Fast and courteous check in. Comfortable waiting area. Repair was performed within the expected amount of time. More

by jtincher44
Recommend Dealer
Yes
Employees Worked With
Service department
November 15, 2024

I appreciate being able to make an appointment and having a comfortable and clean place to wait More

by atoe40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Had a good experience with Columbia Acura during the car service. It was quick and managed very well. More

by torajeshtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

As I entered the service area certain functions of the computer system crashed. Despite this, which I know adds stress to everyone’s day, the service was completed in a timely manner and everyone was extr More

by COLLEEN.DEHAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch. Service
November 15, 2024

Still have a broken horn. Complete waste of gas and time off work for something that’s essential to the car. More

by amburgyt
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I've bought 5 cars from Columbia and the service department couldn't have been any ruder. had to wait 15 min after they called and told me it was ready. i am an easy going guy but those people in se More

by RJFANGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Danielle Carroll was very helpful, polite and communicative. It was a very good experience working with her. More

by VIKIVIDAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Carroll
November 14, 2024

Service center is clean and comfortable. Jon went overall the service report with me and explained the work performed. More

by CHRIS.HART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The service went very smoothly and my car was available on time. Sadly the valet service wasn’t available as promised unless I waited 3 months and a loaner car was several weeks. More

by DAJ001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle