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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,360 Reviews

1,360 Reviews of Columbia Acura Inc - Service Center

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August 02, 2024

Always professional, courteous and proactive in suggesting maintenance to keep my 2017 RDX running smoothly More

by PBUSACCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
August 01, 2024

Everything was amazing as always with Columbia. The sitting area was clean and maintained. The service workers were great and communicated time and options. More

by horton.jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

General service appiintment, all good, no issues, in/out quickly, JAMEY MOORE and his team give me "Perfect Service" More

by HEIZ43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Moore
July 31, 2024

I had a fantastic experience at Columbia Acura. The team, especially Zach, was incredibly helpful and knowledgeable. Their professionalism and dedication to customer service made the entire process More

by greenblinggsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zach in service
July 31, 2024

This was my first visit to this dealership. I’m so used to waiting hours for service on my cars (oil change, air filter changes, etc) that I was shocked when they told me my car was ready after More

by andreabenza2077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a service appointment I did not work with sales
July 31, 2024

Your service department is one of the very, very, very, very, best in the city! More

by ascentadvisors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
July 31, 2024

Very easy place to do business with. Quick in and out. I’ll only go to their location! More

by ajake15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

I have worked with Jamey for many years, and he is always pleasant, informative and patient. It was my first time meeting Zach, and he was equally as pleasant to work with. I always have a great experience w More

by mmless18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore, Zach Muse
July 29, 2024

Zachary was willing and able to clearly explain the safety recall situations. It was very helpful and refreshing not to have to dig the details from the other service managers as I have experienced in More

by mareed210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
July 27, 2024

Great work by the Columbia Acura Service Team. Checked all the boxes. Comfortable waiting area too. More

by HSHELDON41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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