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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,360 Reviews

1,360 Reviews of Columbia Acura Inc - Service Center

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August 08, 2024

The people who work there are always so accommodating and friendly. I’ve had my car serviced there for a number of years and will continue to do so. More

by SUSAN-C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with him.
August 08, 2024

Jamey is always excellent at following up and taking care of his customers every time. More

by Desalvo_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
August 07, 2024

Professional staff that works quickly but accurately with the service. Everyone is willing to answer questions or get you on the right directions when it comes to concerns. Definitely the go to delearship! More

by ANDRE_BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Jamey was candid about all the alternatives, and researched and provided a very fair outcome for the repairs. More

by nvbapat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
August 06, 2024

My Acura MDX rides so sweet love it soo much! !🎊🥰 it's always comfortable an easy at Columbia Acura ♥️ More

by caroline.korte123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZAC AN ANDREW MILLER
August 04, 2024

Great service for past 19 years. Also, someone always kept the coffee urns full. Thank you. But I do miss the donuts. Also, this is my 3rd attempt at this survey ( it asked for PW a More

by ORRRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not contact
August 04, 2024

Columbia Acura consistently provides me with a positive service experience. My wife and I chose to even bring one of our cars that we purchased from another Acura dealer to Columbia for service because we More

by rjhmmm2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

I confirmed with two staff (greeter and the desk check in person) that my front floor wells would be cleaned with my Maintenence check. Only one was swept, leaving the other dirty. Very disappointing! More

by ANN.KELLER5553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Everything handled professionally as always. I was kept informed on the status and explained what needed to be done More

by JEBELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
August 02, 2024

The Columbia Acura Service Team is the best in the business! The are friendly, knowledgeable and accommodating. Thanks, Team! More

by JOHN.FREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan, Andy Miller.
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