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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,359 Reviews

1,359 Reviews of Columbia Acura Inc - Service Center

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August 17, 2024

Always friendly, knowledgeable, on-time, and clean. No question is treated as unimportant or unnecessary. Both customers and employees seem to be valued and respected. More

by KASHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Not as good as Acura in Sarasota. No review of job after it was done. More

by TOMHOCK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

I needed a new battery and Jayme and Allen were amazing in fitting me in and getting the work done quickly. They are always accommodating, personable and professional. I have been having my cars serviced More

by DHANDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Jayme
August 16, 2024

Jamey is great to work with! Very good communication. Will definitely continue to use for my service needs. More

by reed.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
August 15, 2024

Scheduled for routine maintenance. The service department was very responsive, the service was quick while I waited, and one repair needed a spare part that Jayme will schedule a foll More

by MPBOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Everyone was professional and courteous. The only downside was how long I had to wait between the recall and the actual appointment to have the recall completed. More

by mtrecost
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Very responsive and helpful with clear explanation regarding pricing and issues. Able to accommodate the appointment More

by naidu_srihari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimy
August 14, 2024

Great dealership! They have done all the work on my car since I bought it in 2015. Always up front with what needs done and they do an excellent job. Friendly staff More

by noertkerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
August 13, 2024

Took car at time of appointment and returned it timely. Was very happy and returned it with a complimentary wash. More

by MLACKERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Always very helpful. I don't feel pressured to buy anything. Seems like a trustworthy operation. More

by DENOMA.SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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