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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,359 Reviews

1,359 Reviews of Columbia Acura Inc - Service Center

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August 23, 2024

The service took longer than expected, but service technicians very courteous and service appears thorough. More

by aus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Hello, My experience was good. Everyone was processional and service was prompt and completed as expected. More

by MAUS6749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Acura Service not Sales.
August 23, 2024

Always a good and friendly service since 2009, they always keep you updated and you know what it will cost More

by MRDSCOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

We had a great experience with the service team at Columbia Acura! Jamey Moore always goes above and beyond for us every time we are in for service! More

by Alexia Race
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
August 22, 2024

Could not ask for better service than what we always receive at Columbia Acura dealer! More

by lhpunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Everyone was welcoming and helpful. I always leave knowing my vehicle was taken care of and no unnecessary work was done just to collect more money. I will continue to bring my vehicles More

by SNELLJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Trevor
August 22, 2024

Great service center. Very customer oriented and helpful with explanations. Allen and Jamie are just outstanding. More

by lucasfv49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Allen and his team are always very helpful and are just amazing people. Thank you for your constant service and always willing to explain and help me understand all of the services. More

by Elicameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, Jamie and Trever
August 21, 2024

Always a great experience- professional, great service, friendly and helpful staff. Love being able to use a loaner car for extended services. I know that my car is in great hands. More

by mallis.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Jamey and Trevor were incredible to work with. I'll be going there for service everytime! More

by Luke.Bivens10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie and Trevor
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