Columbia Acura Inc - Service Center

Jamey Moore smoothly and consistently manages his service department crew. It is evident to me that he has trained his employees to his standards of polite and efficient customer care. Brian Lawson in sa department crew. It is evident to me that he has trained his employees to his standards of polite and efficient customer care. Brian Lawson in sales is also consistently polite and efficient in customer care. When I was shopping for my RDX I visited another Acura dealership in another part of town but chose Columbia Acura on Montgomery Road in Cincinnati for the abovementioned reasons. Kudos to both your Sales and Service Teams at Columbia Acura Inc. Jaynece Siegroth Customer since 2021 More

Professional and friendly staff. Service was quick and cost effective. Acura is the way to go Service was quick and cost effective. Acura is the way to go More

Only issue I had is that my tires did not have the same pressure in each. It was clear that more air was put in each but the tires had 36, 37, 38 and 39 psi in them. pressure in each. It was clear that more air was put in each but the tires had 36, 37, 38 and 39 psi in them. More

Always friendly and very helpful! Gives me honest opinions and does not try to oversell services. Gives me honest opinions and does not try to oversell services. More

Service team is fantastic. Timely, well informed and problem fixed as promised. Interactions with the whole team were awesome. Timely, well informed and problem fixed as promised. Interactions with the whole team were awesome. More

Didn't keep accurate service records. Took twice as long as promised (though I booked a week ahead of time). Wont' do loaners anymore. Polite guys, but disorganized and no longer feel lik Took twice as long as promised (though I booked a week ahead of time). Wont' do loaners anymore. Polite guys, but disorganized and no longer feel like a Luxury Service shop! More

A business is only as good as their employees. I was greeted by a young man who was respectful and took his time listening to me. When I picked up my car I was also respectfully greeted. He bro I was greeted by a young man who was respectful and took his time listening to me. When I picked up my car I was also respectfully greeted. He brought my car to the front with the windows down. I was absolutely glad he did that since it was so hot. He was thinking about my comfort when I went to get in the car. More

My car needed some additional work beyond an oil change and they were able to provide a loaner car for me. This made the experience better despite having some repairs for my vehicle. and they were able to provide a loaner car for me. This made the experience better despite having some repairs for my vehicle. More

Fran was great to work with and handled everything perfectly. The quality of the work done was great as well. perfectly. The quality of the work done was great as well. More

Jamey Moore is the best! Extremely professional , courteous. It is why I only buy cars from Columbia Acura. Extremely professional , courteous. It is why I only buy cars from Columbia Acura. More