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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,359 Reviews

1,359 Reviews of Columbia Acura Inc - Service Center

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September 07, 2024

Always very pleasant experience getting my car serviced at Columbia Acura. Customer first attitude by all employees. More

by PANTANO.MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
September 07, 2024

Jamie and the staff in service are always polite, professional and respectful. Columbia Acura service was one of the reasons we ultimately chose the MDX over the Pilot. More

by jennifer.r.nye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
September 07, 2024

GREAT service. The service consultant is honest and told me that it is not necessary to perform additional service rather than oversale. More

by JWSUN712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
September 05, 2024

Friendly and welcoming staff, Zachary and Allen were helpful and covered the concerns with the car. More

by Adam A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary, Allen
September 05, 2024

I think the quality of work is good, however, the ability to estimate the timeline is way off. If you plan on waiting for the work to be done, whatever estimated timeline is given, just double it!! More

by MICHAEL.METZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Jamie at dealership is always as polite and accommodating as a mother from the south teaches her boys. He can made an expensive trip to Acura like a walk in the park. More

by DONNANWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Jamey Moore is always great with service of my Acura. He lets me know what is going on and he even threw in a 10% discount on my bill. More

by ANOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
September 03, 2024

They always treat me well. Fast in, Fast out. Job well done. The new young man in the Service Department was terrific. More

by dwelsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and the new young man in the Service Department.
August 31, 2024

Zach is fantastic to work with. Great communication and customer care. He clearly cares about his customers. I always get great service at Columbia Acura. More

by seanzbarton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with sales, I worked with Zach in service 5 stars, highly recommend
August 31, 2024

Jamie had delivered exactly as he said. It was on time and he provided a loaner. Jamie is the BEST!!! More

by phforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie moore
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