Columbia Acura Inc - Service Center
Cincinnati, OH
1,359 Reviews of Columbia Acura Inc - Service Center
Service was great. Everyone is friendly. Jamey was very helpful. I have had my car serviced here since I bought it. Everyone is friendly. Jamey was very helpful. I have had my car serviced here since I bought it. More
Terrible customer service. No call about my car not being worked on until the next day. Inconvenienced and had to come back the next night to get my car, which caused an inco No call about my car not being worked on until the next day. Inconvenienced and had to come back the next night to get my car, which caused an inconvenience for my kids to miss practice. Horrible experience. More
Service was quick and they were honest about repairs that were needed. They also answered questions about my other car that I also get serviced here. were needed. They also answered questions about my other car that I also get serviced here. More
Allen and Jamey do an excellent job. I've been having my service done at Columbia Acura for years, and they are the reason that I continue to go there. I've been having my service done at Columbia Acura for years, and they are the reason that I continue to go there. More
Had recall scheduled for months and when arrived, the parts were not there Noone called parts were not there Noone called More
Husband in hospital and I needed car services for safe trip to and from the hospital 40 mile trip daily. Surgery scheduled the next day. They fit me in and bent over backwards to help. Alex took me trip to and from the hospital 40 mile trip daily. Surgery scheduled the next day. They fit me in and bent over backwards to help. Alex took me for a drive in the car to help diagnose issue, Zach wrote me up and Jamey got me in cue immediately. All three were very kind and cared about me, as a human being. They did excellent service and had me in my repaired Acura and on the way to the hospital. I am so grateful for their compassionate collaboration. More
Great service! I knew the cost and the amount of time it would take to do the repairs. I knew the cost and the amount of time it would take to do the repairs. More
Over the past year I have received excellent service and professional courtesy from Columbia Acura, my service advisor Jamie and his team of technicians. My vehicle has been treated as it were their own and professional courtesy from Columbia Acura, my service advisor Jamie and his team of technicians. My vehicle has been treated as it were their own and I respect their suggestions for services needed for my vehicle to keep it on the road safe and sound. This is my reason for continuing to have my service work completed as Columbia Acura. More