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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,359 Reviews

1,359 Reviews of Columbia Acura Inc - Service Center

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September 17, 2024

Great experience with repair at this dealer. Worked with Jamey Moore who provided details on services and parts needed in timely manner. More

by VLBAT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
September 14, 2024

Service was great. Everyone is friendly. Jamey was very helpful. I have had my car serviced here since I bought it. More

by lmcconaghy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
September 13, 2024

Terrible customer service. No call about my car not being worked on until the next day. Inconvenienced and had to come back the next night to get my car, which caused an inco More

by DAVISLEGACY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Service was quick and they were honest about repairs that were needed. They also answered questions about my other car that I also get serviced here. More

by MYNICELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 12, 2024

Allen and Jamey do an excellent job. I've been having my service done at Columbia Acura for years, and they are the reason that I continue to go there. More

by jennekey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore, Allen Williams
September 12, 2024

Had recall scheduled for months and when arrived, the parts were not there Noone called More

by pmesker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Always a great experience. Everyone is friendly, accommodating, and willing to work with my schedule. More

by ericamay1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 11, 2024

Husband in hospital and I needed car services for safe trip to and from the hospital 40 mile trip daily. Surgery scheduled the next day. They fit me in and bent over backwards to help. Alex took me More

by suesoldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
September 10, 2024

Great service! I knew the cost and the amount of time it would take to do the repairs. More

by DFGerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac
September 08, 2024

Over the past year I have received excellent service and professional courtesy from Columbia Acura, my service advisor Jamie and his team of technicians. My vehicle has been treated as it were their own and More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey- Service Advisor
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