Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,356 Reviews

1,356 Reviews of Columbia Acura Inc - Service Center

Sort by
November 21, 2024

Best service center I have ever dealt with. They treat you with respect. They only perform work that is necessary. More

by SID0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
November 21, 2024

Every one we came in contact with was very profession, courteous, and friendly. Thank you. More

by KATHYANDART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
November 20, 2024

Soon to be standalone Genesis dealership will elevate the experience. For now the new Genesis service manager Deryck Cooper as been great to work through some car issues on my GV80. More

by Michael Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deryck Cooper
November 19, 2024

Very knowledgeable, top notch Acura specialists. Jamey (service manager) and mechanic specialists exceeded my expectations. Highly recommend. More

by carshe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 19, 2024

Always great service. Just had an oil change. Wish the dealership had a faster service for oil change only. More

by DOUGSMITH5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
November 19, 2024

Great communication with the service tech. Also, a nice atmosphere to work while waiting for my car to be done being serviced. Thanks! More

by wendy.sauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Great service. Everything was quick and efficient. Location is convenient for me the team was nice More

by mrswiley0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The service department is very professional and accommodating. The staff has lots of tenure which speaks volumes. More

by HOJO92485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
November 17, 2024

Jamie Moore is extremely helpful and professional! ! Thoroughly explains options and risks. Jamie is also pro active. More

by KELLYANDASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 17, 2024

Columbia Acura is always courteous and professional when bringing vehicles in for service. Appointments able to be made in timely fashion. More

by LORI.BERAN3
Recommend Dealer
Yes
Employees Worked With
N/A