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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,359 Reviews

1,359 Reviews of Columbia Acura Inc - Service Center

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September 23, 2024

Timely, efficient and quality service. Attentive and friendly staff take care of you from the time you leave your car til the time you pick it up. More

by CRAIG.SCHWEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Muse
September 22, 2024

Excellent service from service advisor,Jamey Moore,his techs and staff. I have always been satisfied when I walk out, get into my vehicle and driving home knowing the work was completed by professionals w More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore---5 stars
September 20, 2024

Friendly and communicative. Waiting area nice and cozy. Very satisfied and will go back again. More

by CBENINTENDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey
September 20, 2024

I highly recommend Columbia Acura; very friendly staff. They make you feel comfortable and appreciated. More

by Bethanyggm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
September 19, 2024

Never fixed the issue I told them about, had to turn around and bring vehicle right back. More

by thagenmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Columbia Acura once again proves that the Joseph family is fantastic to work with! In forty years we have only purchased from Joseph. Exceptional in every way! More

by LKBIRCKHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
September 19, 2024

Always good service and expectations are managed on wait time if you are staying for maintenance. More

by Nmethena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Muse
September 19, 2024

Good team who does a thorough inspection. They made sure my car was ready to go quickly. More

by OHMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

It always has been top shelf in terms of service. Staff is always friendly and professional. More

by donquig41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
September 18, 2024

Service was excellent from start to the Finish furnished me with a auto while car was in garage which was not over a six or seven hours I believe which was great More

by FUZZ32000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J a m e y Moore
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