Columbia Acura Inc - Service Center

Jamey at the Acura Service Center is so helpful and informative. He even looked for ways to save me money by reviewing my service record before recommending routine maintenance, so that we didn't repea informative. He even looked for ways to save me money by reviewing my service record before recommending routine maintenance, so that we didn't repeat anything done recently enough. Overall great service experience! More

Tell service, refrigeration systems do not fill with air if there is a leak. If there is refrigeration in the system e.g. cooling is still occurring, the system pressure is positive. As a result, air at atm if there is a leak. If there is refrigeration in the system e.g. cooling is still occurring, the system pressure is positive. As a result, air at atmospheric pressure cannot enter the refrigerant system. I was incorrectly told that if there is a refrigerant leak that air gets into the refrigerant system. That would be true if the system was flat, no pressure but not the case if there is still a cooling effect. Not a big deal to me, but the service people should understand and have the correct answers. This is a flawed survey because I have not working with John in sales but the survey will not submit if I don't check a star rating--I will choose 5 stars although I don't know who John McFarland is. More

Had problems with my brakes. They figured out the issue quickly, I got a loaner for the day and was able to return the next day with the brakes on my car working as they should. They figured out the issue quickly, I got a loaner for the day and was able to return the next day with the brakes on my car working as they should. More

Great as always. Solid service, communication and they got my vehicle finished and I got a loaner while waiting seamlessly Solid service, communication and they got my vehicle finished and I got a loaner while waiting seamlessly More

They found an intermittent electrical problem and fixed it. I can’t ask for more. it. I can’t ask for more. More

Excellent communication and my car was finished ahead of schedule. Also good coordination with Enterprise. Easy to pickup and drop off the rental. schedule. Also good coordination with Enterprise. Easy to pickup and drop off the rental. More

Always happy with the service, very professional. Will come back for next service. Thank you Will come back for next service. Thank you More

Great job as always, by the Service Dept at Columbia Acura! Quick and efficient, communication is always the best. Acura! Quick and efficient, communication is always the best. More

Fran was excellent to work with. Took an issue I was having with a new car purchase and turned it into a positive. Very responsive and customer focused. Took an issue I was having with a new car purchase and turned it into a positive. Very responsive and customer focused. More

I always have THE BEST service experience from my advisor, Jayme Moore and techs. He always takes great care of me and my vehicle! Always pleased with this service team! advisor, Jayme Moore and techs. He always takes great care of me and my vehicle! Always pleased with this service team! More