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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,359 Reviews

1,359 Reviews of Columbia Acura Inc - Service Center

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October 12, 2024

My service was excellent but I still had to go back the second time and they found out the socket is bad not the lightbulb so I will have to go back a third time but that’s OK. I’m OK with that. More

by leggs2056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

service was really good . why do I need to leave a 15 word response? question More

by RJFLYNNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Always take my wife's TL to Columbia Acura. The best service anywhere. Enough said!! More

by jimlaurabow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Allen, Trevor and Zach.
October 11, 2024

Everyone did a great job. I would recommend Columbia to anyone. Great people and great organization More

by JLANGENBAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Friendly and pleasant service reps. Very prompt and excellent communication. Easy checkout. All employees very helpful. More

by JUDYNICHOLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
October 11, 2024

I started using this dealership mid 2023. I've been to the service department 3 times so far and have had very good experience with everyone. More

by SIMPSONTLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
October 11, 2024

My service advisor was very thorough and took care of everything I requested and more More

by fsbofsbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Schmerr as listed on my receipt
October 10, 2024

Punctual appointment time from start to finish. Chuck provided answers to my questions and concerns about my warranty and advised that you offer an extention if I choose to purchase one. He set my More

by JUNE272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
October 10, 2024

Jamie Moore always listens to my issues and is very supportive. I have two Acuras. More

by phforest
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
October 10, 2024

Jamie is always great. He is very attentive to me and to both of my Acuras. More

by phforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Miller
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