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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,449 Reviews

1,449 Reviews of Columbia Acura Inc - Service Center

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September 06, 2023

Jamie and Tiffany in the service department are always great to deal with, communicate as promised. Highly recommend. More

by todd64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

The dealer was great but I’m disappointed in the oil consumption of my new Genesis and the face that the complimentary oil changes are only at 8k and now the dealer says I need oil changes every 4k and More

by KRISTYHOGAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Professional and great communication with customes. I bring multiple vehicles to this shop. Very friendly More

by noahky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
September 03, 2023

Great service department they are very kind and welcoming. They take their time and explain what needs for for car. More

by KERRY.MARKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Jamey is always fantastic to work with as well as the whole team...excellent service as usual!!! More

by mmc23007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

I appreciate the professionalism, honesty and integrity. I had 5 different issues with my 2015 Acura RDX that needed attention with a cost of $5K. My service advisor Jamie helped me prioritize my repairs fr More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, my service advisor ( apologize for not knowing his last name)
September 02, 2023

Professional and honest. I’ve trusted Columbia Acura for new cars and service for over 12 years. I highly recommend to everyone! More

by jill.sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen williams. Jacob close. John
September 02, 2023

Always professional, always courteous. They go over car issues in easy to understand terms. I feel like my car is well cared for here. More

by ACHEMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
September 09, 2021

Very pleased with the service team! Jamey, Nate and Jacob took great care of me. My vehicle was in for a few days to have it fixed and the team kept in constant contact. Appreciate all of their hard More

by PM513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamey, Nate
August 27, 2021

The service team is awesome!Nathan, Jamie & Alan, to The service team is awesome! Nathan, Jamie & Alan, to name a few. More

by Blaze2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
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