Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,826 Reviews

1,826 Reviews of Columbia Acura Inc - Service Center

Sort by
November 29, 2023

Friendly and welcoming on arrival with responsive connection to a service tech. Wait time was considered very good to get the requested service completed. More

by tcaldwell3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne (service tech)
November 29, 2023

Excellent service and EXCEPTIONAL service advisors. I would not take my car anywhere else for maintenance. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey, Allen
November 29, 2023

Very timely on my oil change, in less time then promised which is always great! More

by Bishwatyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 29, 2023

Prompt service; good communication; newly renovated customer waiting area is quite nice; service agent willing to listen and work with customer. More

by VTMOTY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
November 29, 2023

The service Rep was professional and explained everything that was going to be completed on my Hyundai Elantra. 5 ***** More

by scott.a.hucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Love the dealership and the customer service is great. Only thing was thought I was going to get a car wash but it didn’t happen. More

by DDRAKERS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

They were 100 per cent on the time it would take for the recall work that was being done More

by strong2us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

They are always so kind and helpful when scheduling and bringing in my car. Could not be more gelpful More

by bethann0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
November 29, 2023

Great experience as always. In and out in record time! Clean, courteous and welcoming. Many thanks! More

by TIM.TURNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

They always do a great job! Explain everything that was done and when to expect things, like brakes. More

by AAMYSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
...
140
...