Columbia Acura Inc - Service Center

I brought my MDX for 12,000 mile service. The people at service counter were very unfriendly and arrogant. When I was trying to tell the service rep the few mminor problems I've encountered in the past se service counter were very unfriendly and arrogant. When I was trying to tell the service rep the few mminor problems I've encountered in the past several months, I was told that because it's just a manufactured car. During my last service (6000 mile service), I complained two quality issues and they did not fix them corrently. My overall experience with Columbia Acura is quite bad, and I lost confidence at Acura's brand quality and Columbia's service. More

The place is full of arrogant people. Except for a couple of people who pick the car from the garage, all others, especially the ones at the service counter who take note your problems, treat the customers a of people who pick the car from the garage, all others, especially the ones at the service counter who take note your problems, treat the customers as trash. I never recommend this place anybody. More

4/5/2004 Brought my 2001 Alero in for service, it has gone back a second time in three days because the same problem is happening again. The service man also dind't say there was a $35 for checking for gone back a second time in three days because the same problem is happening again. The service man also dind't say there was a $35 for checking for a noise in the front suspension. Excuse me?!?<br><br>-- update --<br><br>4/9/2004 Car is back at the same facility again for the same problems. Dropped it off on Wednesday night and they were 'too busy' to look at it on Thursday. They are just now looking at it on Friday. Bad, bad service. More