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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,850 Reviews

1,850 Reviews of Columbia Acura Inc - Service Center

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December 09, 2023

The service technician was informative, explained everything so I understood what they would be doing to my car. Unfortunately the computer did not show anything was not working correctly, so nothing More

by JLG3943
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

We had extensive brake and belt repairs before leaving on a cross country road trip. The results were great. More

by johnmthompson47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
December 09, 2023

They are super professional and eager to help. I always feel like my money is well spent when I go here. More

by HIGGINBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Great service every time! My interactions with staff have always been above and beyond. Thank you More

by WESTINEVERSOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

As you may be aware, we have purchased, I believe, 6 automobiles from this dealership, and enjoyed each one. More

by JIMELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Able to schedule me fast and got me in and out for a part repair. More

by k_shady18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
December 09, 2023

Everyone I dealt with at the dealership was very nice from the service desk to the billing. More

by JBRUDEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch any names
December 08, 2023

Their staff is professional, customer service focused and always considerate or the clients needs. Clean facilities and access to the internet is provided in their waiting area. More

by donquig41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Always friendly and knowledgeable employees. Work finished when estimated. Waiting room clean. And love the coffee!! More

by RGILLESPIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

The service department got me checked in promptly and set up with a loaner vehicle. The service work on my TLX was finished in the time estimated. The people are very professional and friendly. I would certa More

by DGYBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
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