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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,599 Reviews

1,599 Reviews of Columbia Acura Inc - Service Center

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October 26, 2023

Everything was good. Completed the task in a timely, and pleasant manner. Phoned me to let me know it was completed, and other items that needed to be addressed. More

by CYNDYKLAENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

An untimely issue developed with the vehicle’s battery. After assessing the problem Allen and the team offered a temporary vehicle to me while they further looked into the issue. Although the repair took More

by khunter500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen - Service Department
October 26, 2023

Excellent work from the body shop as usual and great project management by Fran as always. More

by CSEL235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

CSEL235 responded

Great body shop and service in general.

October 26, 2023

Service was fast and professional. only downside was the salesman speaking too loudly with others in the Service waiting room. After being with the company for 20 years you would t More

by MHARPERCCDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

The team is always enjoyable to work with from being professional, knowledgeable, prompt and friendly! More

by CJHAAG26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the names of the lady who checks your car in and the one who checks you out but they are both awesome also!
October 26, 2023

Everyone I had contact with was friendly, helpful and kind. Able to get me in and out without a long wait. More

by DAYVIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Very friendly, helpful and professional staff. Service was done in a timely manner and a few minor issues I was having that I had not previously communicated were taken care of on the spot. More

by DANSCHWIETERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams, Jamey Moore
October 25, 2023

Friendly, knowledgeable and presented the information clearly. and completed service in the time they projected. More

by cgoldsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 25, 2023

Tiffany was very friendly and helpful. She was also very professional. Trevor was also very nice and helpful. More

by COMBSMAC828
Recommend Dealer
Yes
Employees Worked With
Tiffany
October 25, 2023

I had several issues with my Santa Fe and they have been taking care of. More

by abahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maitanance
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