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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,822 Reviews

1,822 Reviews of Columbia Acura Inc - Service Center

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December 07, 2023

I go to the same gentleman at the computer and he is so helpful and kind. I also appreciate the desks that you provided with outlets so I can work. Much appreciated. The lad in the garage is friendly and r More

by JANETDARPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lad that works in Service that likes Kobe
December 06, 2023

Love working with Columbia Acura. I know I will always have the best service and care provided to meet my needs. They always exceed my expectations. More

by ahurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

The Service Dept. was top-drawer. Everyone was pleasant and helpful. Really have improved the experience. More

by kevin.jones5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendel Owens
December 06, 2023

Great service. The process was quick and easy. Great environment. The wait time was fast. More

by SCOTTIESIBERT419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Service agent helped us determine what service we needed. He was knowledgeable and very helpful. We greatly appreciated his patience. My wife also liked the remodeled waiting area and the fresh coffee. More

by JIM_CLASPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know person’s name
December 06, 2023

I always have my vehicle serviced here. I would never take it anywhere else. In fact, this is another reason that I will always buy from this location. Jamie is phenomenal to work with. More

by Amanda B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
December 06, 2023

Service was fast and excellent. Jon and everyone in the service department we're very welcoming and friendly. They had me ready to go in no time. More

by ROSSWOODROWJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Service was quick. As a higher end version of Honda, I would think their attention to details would be better. Oil was visible on the engine cover. Car was washed, b More

by EBZ06KC
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

They do a great job and always make sure we are satisfied . Word word word More

by KNORSWORTHY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Shay
December 06, 2023

Straight forward and professional. I will let you know about recommended service at another time. More

by s2simpson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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