Columbia Acura Inc - Service Center

Everyone very helpful - solved my problem - don’t have any more to say just adding words to equal 15 any more to say just adding words to equal 15 More

Great staff, easy to work with and I enjoyed my overall experience. I will continue to have my car serviced here. experience. I will continue to have my car serviced here. More

Everything went will when I brought my Koni in to be serviced. Will see you again . serviced. Will see you again . More

I clearly stated prior to service that I didn't want to go through with the appt if the vehicle could not be aligned because I had another service center check the alignment previously and they said it was go through with the appt if the vehicle could not be aligned because I had another service center check the alignment previously and they said it was not able to be aligned but to their credit they did not charge me. Columbia Acura on Montgomery assured me that there service tech was very skilled and it definitely could be aligned. After not being able to align the car properly they wanted to charge more money. When I declined they still charged me. I have never paid so much for nothing in return. When your focus resides on making money rather than providing value to your customer, your business will suffer every time. More

Disappointed in how long it takes to schedule. even with warranty and recalls. No longer provide loaner cars even when the service is extended. even with warranty and recalls. No longer provide loaner cars even when the service is extended. More

I appreciated Columbia Acura for the quick service on my most recent visit . The staff was friendly and attentive . most recent visit . The staff was friendly and attentive . More

Always a professional staff to guide me through the process of having my car tuned up or fixed. process of having my car tuned up or fixed. More

The staff was friendly and helpful, the wait time was reasonable. I was having a one year service check, everything was fine. Owning my first Hyundai has been a good experience. reasonable. I was having a one year service check, everything was fine. Owning my first Hyundai has been a good experience. More

I thought the staff was top-notch! I felt the bill needed to be explained a little better. I had a sensor replaced at a cost of $34.82 and Taxes were $35.90 because the labor was over I felt the bill needed to be explained a little better. I had a sensor replaced at a cost of $34.82 and Taxes were $35.90 because the labor was over $412.00? I think it needed to be broken down better. I asked Allen if they needed to get into the transmission or something; he said no it was just under the hood. I apprieciate the service I get from Allen, Trevor but dropping 400 for poping the hood seem excessive. More

Service department is always friendly and keeps one informed on the status of the service and any issues that might be found informed on the status of the service and any issues that might be found More