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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,827 Reviews

1,827 Reviews of Columbia Acura Inc - Service Center

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December 09, 2023

They are super professional and eager to help. I always feel like my money is well spent when I go here. More

by HIGGINBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Great service every time! My interactions with staff have always been above and beyond. Thank you More

by WESTINEVERSOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

As you may be aware, we have purchased, I believe, 6 automobiles from this dealership, and enjoyed each one. More

by JIMELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Able to schedule me fast and got me in and out for a part repair. More

by k_shady18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
December 08, 2023

Staff were incredibly friendly. Service was quick. I liked having a desk to sit at to work while waiting. More

by RMWSWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service people
December 08, 2023

Their staff is professional, customer service focused and always considerate or the clients needs. Clean facilities and access to the internet is provided in their waiting area. More

by donquig41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Always friendly and knowledgeable employees. Work finished when estimated. Waiting room clean. And love the coffee!! More

by RGILLESPIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

The service department got me checked in promptly and set up with a loaner vehicle. The service work on my TLX was finished in the time estimated. The people are very professional and friendly. I would certa More

by DGYBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
December 07, 2023

when they called to pick it took over 30 mim before i got then what i went for they didn't have the part it was fuse More

by BOBBOBMCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Treated poorly from the start and mislead about what was being done. Have to figure out how to get an oil change in under an average of 6days. More

by JHROHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
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