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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,427 Reviews

1,427 Reviews of Columbia Acura Inc - Service Center

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October 04, 2023

The dealership is great and ai would highly recommend. I do however believe the service cost is high for Acura in general and would appreciate service coupons. More

by timmerding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
October 04, 2023

Great Excellent Great service Outstanding Friendly On time Excellent Outstanding Great On time Respect On time More

by BHATTAAT11
Recommend Dealer
Yes
Employees Worked With
Jamie
October 04, 2023

Scheduling is easy, vehicle check-in is efficient, and the service is completed in a timely manner. The cost of service is rather expensive, but reflects the quality of the work performed and the availab More

by JMENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams, Assistant Service Manager
October 04, 2023

Extremely polite and courteous. Supplied a ton of information for my used car inspection. Will definitely return to this dealer. More

by kklug6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Mair
October 03, 2023

Friendly and polite. They were convenient and trustworthy. The waiting room was comfortable full of treats. More

by GREGSCHNEIDER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Your company is more interested in getting money than providing good customer service. Why should I bring my car to your shop if there are fees to tell me if something is wrong with my car. I have been t More

by TIE1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
October 03, 2023

Keith took care of the service for my Genesis quickly and efficiently. The only trouble I had was the phone system in scheduling the appointment! Luckily I did it o line eventually. Thanks! Love my car! More

by marsha.linnemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Fran are the stars of this place!!
October 03, 2023

Coluumbia s erviceiis fast and accurate. Use them. Slaes worked with me to try out a palsade while work was done, Car was ready when More

by Fenferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

The people who work their were real nice and professional. The knew what they were doing and did it More

by CONNIE.WELLS1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Visited for my first oil change. Very quick and comfortable waiting area. Thank you for a great experience More

by JLGIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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