Columbia Acura Inc - Service Center

I really appreciate the ease of scheduling through the online system. Chuck is very helpful and makes sure to explain all services done to our vehicle. We also appreciate how quickly routine service is do online system. Chuck is very helpful and makes sure to explain all services done to our vehicle. We also appreciate how quickly routine service is done so that we go as little time as possible without our car. More

Service got me squared right away with my 60,000 mile maintenance check. Chuck communicated thoroughly about what was done and made sure that I was happy with the job done. maintenance check. Chuck communicated thoroughly about what was done and made sure that I was happy with the job done. More

The customer service I received was excellent. They cared customers’ time. The waiting place was also clean and comfortable. They cared customers’ time. The waiting place was also clean and comfortable. More

Smoke smell in rooms. Poor communication. No update on overall vehicle health. Our previous car was a Honda and service was 5 star there Poor communication. No update on overall vehicle health. Our previous car was a Honda and service was 5 star there More

I have been going to Columbia Acura for many years. Every service appointment and purchase has been a great experience. Every service appointment and purchase has been a great experience. More

Service Department offered fast and friendly service. Very knowledgeable and kept me informed during the process. Very knowledgeable and kept me informed during the process. More

When I walked in, I was greeted and the dealership ship felt like a small business. Everyone was overly nice and accommodating. felt like a small business. Everyone was overly nice and accommodating. More

The employees made me feel welcome and that they cared about me as a customer. They were friendly and explained everything. about me as a customer. They were friendly and explained everything. More

Fran was easy to work with and they did a great job on the repair the repair More

Great service great people always provide the technical info in a clear understandable way. I trust their advice info in a clear understandable way. I trust their advice More