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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,358 Reviews

1,358 Reviews of Columbia Acura Inc - Service Center

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October 25, 2024

Very friendly and work was done on time and at the cost that was quoted. More

by bokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Friendly staff. Well organized in the service department. Done in a timely manner.will be back. More

by SETTERS.JAMES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Service department is outstanding. They communicate well leading up to the appointment and follow up with you during your service appointment. More

by RYAN MCCURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
October 24, 2024

Stay is great. They did the recall-have me a car loaner-and washed my car! More

by nellierados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
October 24, 2024

The people at Columbia Acura are always excellent. In fact, the entire Joseph Auto Group is the best. I wouldn't buy anywhere else. More

by JFROOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The wait time was good. The waiting area was fine. No issues will bring car back for next oil change. More

by ABRAUCH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens
October 24, 2024

Service was efficient as usual. The only little hiccup was not scheduling me for the needed services when I initially called, and I did not have time to fit in everything on this p More

by LPALMS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 24, 2024

The experience at Columbia Acura is always great and I will continue to go back More

by WHITMERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Always courteous, quick, knowledgeable, and happy to see you. They take great care of you every time you go. More

by Aaron Tenfelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime?
October 23, 2024

I really appreciate the ease of scheduling through the online system. Chuck is very helpful and makes sure to explain all services done to our vehicle. We also appreciate how quickly routine service is do More

by MICHELINE.MOORHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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