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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,346 Reviews

1,346 Reviews of Columbia Acura Inc - Service Center

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November 21, 2024

I waited in a comfortable waiting room had some coffee, the service manager kept me up dated and the service was good. More

by DKEVINMARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Soon to be standalone Genesis dealership will elevate the experience. For now the new Genesis service manager Deryck Cooper as been great to work through some car issues on my GV80. More

by Michael Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deryck Cooper
November 19, 2024

Very knowledgeable, top notch Acura specialists. Jamey (service manager) and mechanic specialists exceeded my expectations. Highly recommend. More

by carshe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 19, 2024

Always great service. Just had an oil change. Wish the dealership had a faster service for oil change only. More

by DOUGSMITH5155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
November 19, 2024

Great communication with the service tech. Also, a nice atmosphere to work while waiting for my car to be done being serviced. Thanks! More

by wendy.sauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Great service. Everything was quick and efficient. Location is convenient for me the team was nice More

by mrswiley0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The service department is very professional and accommodating. The staff has lots of tenure which speaks volumes. More

by HOJO92485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
November 17, 2024

Jamie Moore is extremely helpful and professional! ! Thoroughly explains options and risks. Jamie is also pro active. More

by KELLYANDASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 17, 2024

Columbia Acura is always courteous and professional when bringing vehicles in for service. Appointments able to be made in timely fashion. More

by LORI.BERAN3
Recommend Dealer
Yes
Employees Worked With
N/A
November 16, 2024

Fran was fantastic. Enjoyed working with her. I highly recommend Columbia Acura for any body work More

by BEACHCOMBER120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
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