Colonial Volkswagen of Medford - Service Center

Called and set up and appointment for the next day. The dealership was easy to get to and provided quick and efficient service. Will definitely go here for sevrvce needs in the future. dealership was easy to get to and provided quick and efficient service. Will definitely go here for sevrvce needs in the future. More

Excellent service experience. Good communication, COVID protocols in place. Reasonable waiting time. My service was included with purchase, so now cost other than state inspection. Very happy protocols in place. Reasonable waiting time. My service was included with purchase, so now cost other than state inspection. Very happy More

Cannot remember Gentleman at desk. Could not be nicer. Only issue i have is the last 4 visits for service I have paid $2,000+ each visit. Only issue i have is the last 4 visits for service I have paid $2,000+ each visit. More

ken cataldo is the best! sammy in service is amazing! vehicle was done before expected. service here is excellent to say the least! very happy vehicle was done before expected. service here is excellent to say the least! very happy More

Service was very fast. Advisor was very professional and easy to work with. Minor mistakes were made while reassembling the car. Fortunately it was easy to fix and did not require a return trip. I didn't se easy to work with. Minor mistakes were made while reassembling the car. Fortunately it was easy to fix and did not require a return trip. I didn't see an obvious way to get a loaner vehicle when scheduling service online which is a little cumbersome. More

The folks who work at Colonial VW of Medford are truly amazing. This dealership has, by far, the best customer service of any dealership around. amazing. This dealership has, by far, the best customer service of any dealership around. More

Every employee with whom I came into contact with at the Colonial Volkswagen of Medford was extremely pleasant and eager to help. The service was efficient and the manager went out of his way to ensure I wa Colonial Volkswagen of Medford was extremely pleasant and eager to help. The service was efficient and the manager went out of his way to ensure I was satisfied with the process from start to finish. I would highly recommend this dealership to anyone in the area. More

Always right on track with service, friendly, courteous, good price nothing hidden. My go to dealer whether buying leasing or repair. This is my 4th Volkswagen car. good price nothing hidden. My go to dealer whether buying leasing or repair. This is my 4th Volkswagen car. More

I had my car serviced at this dealership on Monday. By Wednesday they had sent me 3 emails asking to rate them. So here you go lol. One email is enough. Wednesday they had sent me 3 emails asking to rate them. So here you go lol. One email is enough. More

Friendly, efficient, professional. Dropped car off the night before using the dropbox system. Rep called me in the morning to let me know my car was ready. night before using the dropbox system. Rep called me in the morning to let me know my car was ready. More