Colonial Volkswagen Subaru - Service Center

I gave them a 5-star review, and everything started going downhill from there. The VW support secretary is extremely rude and talked over me - after trying to address an issue that THEY caused. Almost every downhill from there. The VW support secretary is extremely rude and talked over me - after trying to address an issue that THEY caused. Almost every time I brought in my car for servicing, I left with a new issue. The owner has the audacity to call me, and harassed me at work, after I explained I cannot talk while at work. I would not recommend trusting them with your car and would suggest you go elsewhere. More

Michael Solomon has been more than helpful and courteous. I’ve had a very positive experience with my certified used Outback. I will highly recommend Colonial Subaru! I’ve had a very positive experience with my certified used Outback. I will highly recommend Colonial Subaru! More

Service and costumer service never responds.Waiting on Service and costumer service never responds. Waiting on parts, service Mgr called back a week ago after 48 hrs and stated he would follow up this w Service and costumer service never responds. Waiting on parts, service Mgr called back a week ago after 48 hrs and stated he would follow up this week and nothing. More

Appreciate the professionalism, courtesy and wonderful service provided by Service Advisor Dennis McGettigan and staff at Colonial Subaru. It was my first visit here and I would come back again. service provided by Service Advisor Dennis McGettigan and staff at Colonial Subaru. It was my first visit here and I would come back again. More

Dana in the service department goes above and beyond every time I have my car there. She always lets me know what’s going on every time I have my car there. She always lets me know what’s going on More

I would first like to Thank Steven Warren for all he has done to make this purchase easier ,I traded an F150 for a 2020 Tiguan ,My mind was spinning ,Am I doing the right thing? I hope this car makes me hap done to make this purchase easier ,I traded an F150 for a 2020 Tiguan ,My mind was spinning ,Am I doing the right thing? I hope this car makes me happy ,Steve assured me I would love the car and made the translon from truck owner to midsize suv,I am happy with my purchase and Steves' attention to my needs ,I will tell all my friends about Steve and Colonial Vw. More

Best parts experience ever! Ordered parts for my vehicle. Came in as promised and the staff was great! Mike was so helpful and knowledgeable. If you need parts for your vehicle t Ordered parts for my vehicle. Came in as promised and the staff was great! Mike was so helpful and knowledgeable. If you need parts for your vehicle this is the place! More

Excellent service Dennis is an excellent service manager. He actively listens to all of your concerns and presents it to the service staff before they work on your car Dennis is an excellent service manager. He actively listens to all of your concerns and presents it to the service staff before they work on your car to make sure you are fully satisfied with the results. He someone you can trust and count on every time you bring your car in for service. Thank you Dennis for such great service, Debbie Lyons More

Costumer assistance Jonathan assisted my mother with information regarding payments and scheduling of her next appointment necessary to extend the life span of her vehicl Jonathan assisted my mother with information regarding payments and scheduling of her next appointment necessary to extend the life span of her vehicle. Jonathan was very helpful and took the time to explain to my mother what was needed. More