Colonial Toyota Inc

The dealer it’s the worst in history. Don’t bye car in this dealership I was suckered In to a car I can not get out of they lie to me and said that the car was in good condition wean it Don’t bye car in this dealership I was suckered In to a car I can not get out of they lie to me and said that the car was in good condition wean it was not. The rubber boots on the car broken the The rotors bad that’s way shakes in the highway that had a list a converter it’s going to xxxx and how I know because this mama Ram The rotors bad that’s way shakes in the highway that had a list a converter it’s going to xxxx and how I know because it’s smells like rotten egg The swaybar links broken then Toyota said it was me I couldn’t do that much damage and 15,000 miles that I put in the car I arranged a meeting with the owner but his daughter was the one that called when I did it the one on The swaybar links broken then Toyota said it was me I couldn’t do that much damage and 15,000 miles that I put in the car I arranged a meeting with the owner but his daughter was the one that called when I didn’t want to deal with her I wanted to deal with him I call the Better Business Bureau but I have not filled out the paperwork yet because I’m getting a lawyer involved and there’s more stories to that I just don’t wanna type forever typing but I went through 4 bad experiences More

Awesome Roy and everyone else that we came into contact with were wonderful, friendly, and helpful! Roy went above and beyond to help us. I drove there Roy and everyone else that we came into contact with were wonderful, friendly, and helpful! Roy went above and beyond to help us. I drove there to see one vehicle and ended up with another one. (It sold.) And I wouldnt trade it for anything! We love it. Thanks again to everyone that works there, especially Roy! More

Very professional treatment This is the second vehicle that i purchased from Tim Neal. I find him to be very professional and helpful. He pretty much is the reason i stayed in th This is the second vehicle that i purchased from Tim Neal. I find him to be very professional and helpful. He pretty much is the reason i stayed in the Indiana area to purchase a vehicle. More

Great Customer service My salesman, Roy Shaulis, was excellent. This was my very first time buying a car and I think he was very helpful in answering my questions and gettin My salesman, Roy Shaulis, was excellent. This was my very first time buying a car and I think he was very helpful in answering my questions and getting me a great price. I love the car so far and appreciate the time he spent with me on getting this car. More

Awesome experience! Jason made the used car buying experience a pleasure. He went out of his way to make sure everything was what we wanted. I would highly recommend Colo Jason made the used car buying experience a pleasure. He went out of his way to make sure everything was what we wanted. I would highly recommend Colonial Toyota and Jason Vaughn to anyone. Thank you for a pleasuable experience. More

Worst place to buy from I don’t ever leave bad reviews anywhere but this is the worst place you could buy a car from. I was shopping for a used can and in this scenario hones I don’t ever leave bad reviews anywhere but this is the worst place you could buy a car from. I was shopping for a used can and in this scenario honestly you would be better off going to a ma and pa used car dealership if you’re looking for any kind of customer service better than this place.These people show no customer appreciation what so ever they showed no interest in selling the car and weren’t as personable as any salesperson should be. When they sold me my car, to leave the dealership I had to find where my car was and open up the garage door myself to leave because the salesman had left the site and there was no assistance anywhere. They sold me the car with a leaking steering rack which they had to replace but also the rear tail light with condensation and they insist on not paying for it as soon as the issue is mentioned also the auto dimming compass rear view mirror does not work. They were very hard to work with price and were insisted I payed more than what the car was even valued at. Not to mention when I got the car it wasn’t clean. Dirt all on the inside of the glove box and in the cup holders and under the seats like come on really. The experience wasn’t good and I will not be coming back or referring anyone ever. More

Excellent Service Kind, considerate and professional service means the world to us and Roy Shaulis showed us all of that. I'm sure we were not the typical customers but Kind, considerate and professional service means the world to us and Roy Shaulis showed us all of that. I'm sure we were not the typical customers but just the opposite. We were very picky because we knew exactly what we wanted. He never once got discouraged or gave up on us. We appreciate all the hard work he did & love the truck he picked for us. We will definitely recommend him to our friends and family. More

Went out of his way to get the truck we wanted I called Jason about a truck on the web site. The truck was not on site yet. I explained we where traveling and would only be in town for the weeken I called Jason about a truck on the web site. The truck was not on site yet. I explained we where traveling and would only be in town for the weekend. Jason found the exact truck we wanted, and he got it delivered in one day. Great job More

Excellent From the moment I clicked on the link to ask more questions, to the final sale all went very smoothly under no pressure sales. They were prompt in an From the moment I clicked on the link to ask more questions, to the final sale all went very smoothly under no pressure sales. They were prompt in answering questions, and actually honored every request we asked - even to borrow the vehicle for a period of time to have it looked over by our mechanic. Came down to the price we could afford and was hoping for. More

Everyone was welcoming and down to earth. I had very specific requests in a vehicle and they were more than willing to meet me half way. My only complaint is that it took several hours to get I had very specific requests in a vehicle and they were more than willing to meet me half way. My only complaint is that it took several hours to get my finances in order. I understand errors happened just wish it didn’t take up so much of my time. More