Colonial Toyota Inc
Indiana, PA
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My purchase experience was great except that I don't like the persistent sales pitch concerning the extended warranty. I felt extremely pressured to purchase the extended warranty. I would not consider th the persistent sales pitch concerning the extended warranty. I felt extremely pressured to purchase the extended warranty. I would not consider the purchase of another vehicle at this dealership if they insist on presenting the high pressure extended warranty sales pitch. In the future I will advise them that I'm not interested in the extended warrant and if they insist on presenting it I will walk out. I spoke with Dan Parise and Mike Derr about this and they said there will be no problem as long as I advise them. Mike is a competent and knowledgeable salesman, I would recommend him if considering purchasing a Toyota from this dealership. More
Working with Sue was fine. The issue ended up being the vehicle itself. ABS light stays on all the time. Had a factory recall that the service dept. missed. Drove ten miles from lot and check engine light vehicle itself. ABS light stays on all the time. Had a factory recall that the service dept. missed. Drove ten miles from lot and check engine light came on. Four days after purchase the vehicle would pass our state emissions test and it was not just a gas cap issue, check engine light remains on even after going right back to the dealership and being told it was the gas cap. Brake warning light remains on as well. They did give me the info to set up an appt. with their other dealership which is a Nissan dealer to attempt to rectify these issues. I have to drive the two hours from my work next Thursday (Aug. 23rd) to get the recall issue fixed and hopefully the other three warning light issues resolved. I have to take two hours off of work to accomplish this. In the interim even though I just picked the vehicle up 4 or 5 days ago, I cannot use it due to concerns about all the warning lights. I guess time will tell if this was a mistake or not. Vehicle only has 37,000 miles on it. Sue was very nice to deal with though and I wouldn't hesitate to deal with her again. Not so sure about either the dealership or the service dept. though. They had a week to prepare and fix whatever issues were wrong with vehicle but yet the ABS light was left on as it was when I first looked at the vehicle and the recall notice was missed. More
Colonial was the first on my list of dealers in the Indiana/Blairsville area. Jason was very friendlyand no pressure at all. The Camry I drove was very nice but then I saw the one on the showroom floor Indiana/Blairsville area. Jason was very friendlyand no pressure at all. The Camry I drove was very nice but then I saw the one on the showroom floor and really liked it. So, I leased it. Everything went smoothly and I am very satisfied with my purchase. Thank you. Bob Cribbs More
We have always had really good experiences dealing with Colonial for many years. Jeff Williamson did a great job, was very helpful and professional. The whole staff does everything they can to help & get Colonial for many years. Jeff Williamson did a great job, was very helpful and professional. The whole staff does everything they can to help & get you great deals. Have used Colonial for many years & always go back. Great products, good staff, good deals! Upfront & honest dealers. Art Homer City More
Sue did an excellent job in providing us with various alternatives when we were going to buy a vehicle. Once we had decided that a Highlander was the make of Toyota that would best serve our needs, she alternatives when we were going to buy a vehicle. Once we had decided that a Highlander was the make of Toyota that would best serve our needs, she helped us in the negotiating process and kept me informed of the current status. Marty was able to match a price that another dealer had offered and added some perks in the process. Felt both of these employees were professional in their approach to the consumer and felt comfortable with both of them More
this is the 2nd car we have purchased from colonial toyota. there are no misleading sales pitches and we needed a vehicle quickly, but even so, feel like we got a fair price on this truck. there were a toyota. there are no misleading sales pitches and we needed a vehicle quickly, but even so, feel like we got a fair price on this truck. there were a couple things we would have rather had on the truck, like the 16" wheels, and painted front bumper, but that was not the salesmans fault. that is the package we purchased and thats why it pays to read the printout specs. (heh)however, the differences between what we test drove and what we were purchasing kind of confused us as we thought the xl had bigger wheels and painted bumper. Also, even though the truck came with running boards, and we agreed to that, once my husband drove it he kept hitting his legs on them and colonial gave us almost all the cost back anyhow. which was very fair. we will buy again from mike. he is very professional and it is painful enough to spend that kind of money. the sale should at least be pleasant. Colonial toyota and working with mike derr makes us not want to buy anywhere else. also, the rav4 we bought last year from colonial toyota is awesome. the service is excellent too. :o) and thank you mike. More
I purchased my first vehicle from Colonial Motors in 1991 and several since them. The personal are great along with the vehicle service. I will continue being a customer of Colonial Motors. and several since them. The personal are great along with the vehicle service. I will continue being a customer of Colonial Motors. More
Jason was very helpful, honest, and knowledgable when looking for my next vehicle. He worked with me in finding the right car that was financially best for me. He kept me informed and communicated well looking for my next vehicle. He worked with me in finding the right car that was financially best for me. He kept me informed and communicated well during the entire process. I would highly recommend him to any friend or family member and I, myself, plan on buying future cars from him. More
we wewe very satisfied with the service we recieved. Jason was very informitive, and answered all of our questions. I would recomend this dealership to anyone that was looking to buy a car. Jason was very informitive, and answered all of our questions. I would recomend this dealership to anyone that was looking to buy a car. More
It was one of the most enjoyable car dealings I've ever had, even with the power outage. Jeff did his best even working with a flashlight. I do think you need to buy more flashlights as there seemed to be had, even with the power outage. Jeff did his best even working with a flashlight. I do think you need to buy more flashlights as there seemed to be only one in the building. Jeff even laughed at some of my not so funny comments. I enjoyed the experience so much that I reccomended the dealership to my friend and he ended up buying a Rav/4. He said it was so different dealing there than any other place he has dealt before. I would have to agree. Now I'll have to check out the service in the future. Thank you for the great experience even though it was a little thunderous and wet. More