Colonial Toyota Inc
Indiana, PA
Filter Reviews by Keyword
By Type
Showing 569 reviews
Best car buying experience of my life, No haggle, no nickel and dime , just fair and honest deal. This is the first time I have ever bought a car and felt it was a good deal for both myself and the dea nickel and dime , just fair and honest deal. This is the first time I have ever bought a car and felt it was a good deal for both myself and the dealer.Trista Robertson is a sunny person, knows her product, will answer any and ALL questions , a pleasure to deal with.Trista makes car buying easy and fun,I will go to her in the future, she treated me fair! More
The overall sales experience was good though the work performed on the vehicle is questionable. The Tundra purchased had all new brakes and rotors installed prior to purchase, after driving home the rear performed on the vehicle is questionable. The Tundra purchased had all new brakes and rotors installed prior to purchase, after driving home the rear drivers side rear wheel smelled like it was burning I thought maybe it's just the new brakes. Well no that caliper must be freezing up because you can see the rear rotor is getting more wear on the face of the rotor. I not happy that I need to return to the dealership for repairs that they just completed but I can say that I am seeing a common trend that just because you buy at a dealership doesn't mean that you are getting any better vehicle than buying from a private party, Just a higher price to cover the dealer repair costs and not the gas for me to bring the vehicle back after a weekend. More
Jason is a very personable young man who went out of his way to help me with any questions I had Jason spent time showing me how the use the car. I would buy a car from Jason again. way to help me with any questions I had Jason spent time showing me how the use the car. I would buy a car from Jason again. More
The reason we are giving the review as "Great" is because Trista Robertson, the saleswoman went above and beyond in helping us make a decision as to buy a Toyota Corolla. She explained, in detail is because Trista Robertson, the saleswoman went above and beyond in helping us make a decision as to buy a Toyota Corolla. She explained, in detail, the ins and outs of the Corolla we purchased. She was informative as to all of the features, especially the 'back-up-cam' and the Bluetooth technology, she even helped me program my cell phone into the system!! Awesome!! She was knowledgeable about the many features and answered any questions we had, honestly. The financial guy, Preston, was very helpful also with all of our finance questions and made sure we knew everything before we "signed." I found Colonial Toyota, Trista, and Preston to be very professional and friendly. I had to even give Trista a hug before I drove off in my new red Toyota Corolla, she felt like a long lost friend to me, that's how comfortable she made us feel. I would definitely recommend Colonial Toyota to my friends and family. My husband and I are completely satisfied with our experience at Colonial. Love, Love, Love my Corolla!!!!! Happy owners of another Toyota, Jeff and Charity Edwards More
Mike (and the entire staff I interacted with with) was helpful, courteous, and accomodating. I don't enjoy car shopping, but Mike made the process easy and pleasant. He listened to my wants/needs and ta helpful, courteous, and accomodating. I don't enjoy car shopping, but Mike made the process easy and pleasant. He listened to my wants/needs and tailored his recommendations and discussions to address our interests/concerns. He answered questions directly and honestly. More
Entering all the highest scores on the survey was easy to do and obvious. This was the best car-buying experience we've ever participated in. Friendliness, honesty, and partnership are three words that can do and obvious. This was the best car-buying experience we've ever participated in. Friendliness, honesty, and partnership are three words that can be used to describe the Colonial Toyota of Indiana. There's no doubt that this will be where we deal from now on, and we are also motivated to urge friends and family to visit. Trista Robertson is remarkable at her job; thoughtful about customer needs and intelligent about features of the Toyota brand. Trista is a major asset for both Toyota and the Colonial dealership -- she only adds to the great benefit of the Toyota brand. Preston Brida was also a pleasure to work with, as he conducts himself in a non-pushy and very open atmosphere. From start to stop, we had the best experience you could ever want to have with Colonial Toyota. Major xxxxxxto Trista, but also to the entire gang, the set-up of the property and show-room, cleanliness, friendliness, and positive atmosphere. Our friends are headed your way. More
This was the best dealer experience I have ever had. I had a complicated deal and traded 2 in for 1 and they treated me like family and not the crazy cousin Eddy type family either. All in all I really li had a complicated deal and traded 2 in for 1 and they treated me like family and not the crazy cousin Eddy type family either. All in all I really liked the dealership and Mike was great to deal with. In fact I have already recommended him and the dealer to several friends. Thanks Mike!! More
Just a few days ago I purchased a car from Colonial Toyota in Indiana, Pennsylvania. My salesperson was Trista Robertson. I was treated with the utmost respect during the whole process. Along with T Toyota in Indiana, Pennsylvania. My salesperson was Trista Robertson. I was treated with the utmost respect during the whole process. Along with Trista, the general manager, Dan Parise and the Finance Manager, Preston Brida all worked very hard to see that I was satisfied. Trista made sure that all my concerns were addressed. The entire experience was a pleasant one. Because of this experience my wife and I have pretty much decided that we will deal with Colonial Toyota for our future car needs. More
The information received from Sue was excellent. I never felt the sale had to be done quickly. I was given the time to make an informed decision. This is the second car purchased @ Colonial, I will recommen felt the sale had to be done quickly. I was given the time to make an informed decision. This is the second car purchased @ Colonial, I will recommend this dealership to family & friends. Sue took her time with us to make sure we were comfortable with the purchase. More