Colonial Toyota Inc
Indiana, PA
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I was looking around online to see if I could find a newer vehicle than my 95 Honda Civic that I liked. When I came to the Colonial website I found a 2007 Honda Civic Lx. I did my research on the car newer vehicle than my 95 Honda Civic that I liked. When I came to the Colonial website I found a 2007 Honda Civic Lx. I did my research on the car and found the price that they had listed was below KBB. I looked at the carfax and the car looked like it was in good shape and well taken care of by the previous owner. When I called to ask questions about the car, especially the warranty Mike Derr was extremely nice and helpful. He encouraged me to come look at the car but at my own convenience and not for his. I found this to be an extremely different experience than my previous encounters with another dealership out of Indiana where I had once waited all day just to get answers to questions inside their office. I went for a test drive and loved the car. He knocked a little more off the price and that day I bought the car. The whole process only took three hours from the test drive, to the financing, and then finally signing all the papers. I would definitely recommend this dealership and this team. They are friendly and they really make you feel like they're there to help you and not themselves. More
We brought our 07 Toyota Tacoma to get the heater fixed and ended up trading it in for a new Toyota Tacoma with a Sport package. Trista was amazing. She went above and beyond our expectations. She has a wo and ended up trading it in for a new Toyota Tacoma with a Sport package. Trista was amazing. She went above and beyond our expectations. She has a wonderful personality. She and everyone there treated us remarkable. While they figured out the problem with our heated, they gave us a rental. They even let us test drive a Four Runner to see if we wanted that instead of the Tacoma. Trista found us a Tacoma that had everything we wanted. She is super nice. Because of how well Trista treated us, Toyota in Indiana will always have our business. More
Sue Cunningham is a wonderful salesperson. She and everyone there knows how to treat a customer. Sue was very helpful and explained things about the vehicle. No bullcrap or beating around the bush jus everyone there knows how to treat a customer. Sue was very helpful and explained things about the vehicle. No bullcrap or beating around the bush just to sell a vehicle. they were professional and took care of everything. Toyota has a quality truck and service department. My buying experience could not have been more pleasant. I will return to Colonial Toyota to purchase again and recommend them to everyone. Thanks Sue. More
I found the exact car I wanted on Colonial's online inventory and called the dealership to get a price as it's just under an hour and a half away from where we live. Sue Cunningham answered the phone a inventory and called the dealership to get a price as it's just under an hour and a half away from where we live. Sue Cunningham answered the phone and was nothing but helpful and respectful out of the gate.Sue's objective was to get us a price that would make it worth our trip to Indiana. The car was a little more than one I found closer to home and she not only met the price, but ended up giving us a very fair price on our trade. Sue went through all our options thoroughly. We happened to arrive at the dealership an hour before they closed. We wanted to be respectful of their closing time and Sue was ready for us and did everything she could to walk the line between making us feel like our business was valued and being respectful to her fellow employees. The business manager Preston Brida is a true professional but was not at all your typical business manager. He was nothing but personable even though he was staying late to help us take delivery that day. He had a very pleasant, relaxed demeanor, was also nothing but respectful, and made us feel very comfortable. Before I called Colonial Toyota, you should know that we live in the north hills of Pittsburgh. I knew I wanted a new Toyota Venza XLE in Barcellona Red and it turns out they're fewer and further between than one might expect. I found one 15 min. away from our home at a dealership in Pittsburgh. They could not even come close to what we wanted for our trade. I searched every dealer inventory within 50 miles and couldn't find another of the model in the color I wanted. Expanding my search, I found one at Colonial Toyota and another 3 hours away. Colonial Toyota's level of customer sales service is superior to any I've experienced in Pittsburgh over the years which includes Ford, Volkswagen, Acura and Mercedes Benz dealerships. Colonial Toyota is absolutely worth the trip to Indiana and I highly recommend them. Thank you Sue Cunningham and Preston Brida! More
I was very pleased with my experience at colonial Toyota, everyone that I met was very nice. Trista Robertson was my sales person and was very helpful and most of all very friendly. I would recommend Toyota, everyone that I met was very nice. Trista Robertson was my sales person and was very helpful and most of all very friendly. I would recommend her and this dealership to anyone looking to buy a vehicle. More
Trista was very knowledgeable about the type of car I wanted to purchase. She was helpful and professional throughout the purchasing process. Dan is a top notch sales manager! It was a pleasure workin wanted to purchase. She was helpful and professional throughout the purchasing process. Dan is a top notch sales manager! It was a pleasure working with the both of them. More
Hi, Just wanted to say that Sue Cunningham was the Hi, Just wanted to say that Sue Cunningham was the best! My car buying experience over the years has been somewhat disappointing. However, my Hi, Just wanted to say that Sue Cunningham was the best! My car buying experience over the years has been somewhat disappointing. However, my experience with Colonial Toyota has changed all of that. She was great along with everyone else there. I truly had a good experience with your group. I feel I got a good deal with a better than I expected car, my Toyota Highlander. All of my questions were answered fully and clearly. I know I do not want to shop anywhere else for a vehicle in the future. I will be a Colonial Toyota customer from now on. And I have already been recommending you dealership to everyone. Thank you for putting everything together for me Sue. I really appreciate all you did. Again, your the best! Sincere regards, Chuck Huska More
My husband and I were looking to trade in our Subaru Outback and purchasing a 2013 Toyota Highlander. Lucky for us, Trista Robertson was our sales associate! Her warm and genuine personality, took all Outback and purchasing a 2013 Toyota Highlander. Lucky for us, Trista Robertson was our sales associate! Her warm and genuine personality, took all of the possible "buying jitters" away instantly. We felt very comfortable telling her what we were looking for, and we felt as though she had really listened. Trista was very helpful when reviewing the warranty information with us, and made sure that everything about our new car was understood. She even took the time to help me set up my blue-tooth :0) While waiting for all of the paperwork to be completed, every Colonial staff member we met, had a smile and made a point to make us feel at "home", from beginning to end. I know we will be returning to Colonial Toyota, for future vehicle purchases!! More
Great people to deal with , from bottom to top. Everyone makes you feel at ease. We even have laughs jabbing at each other. Would not deal with another toyota dealer even though they all hounded me to come makes you feel at ease. We even have laughs jabbing at each other. Would not deal with another toyota dealer even though they all hounded me to come in and all said they will give me the best price. i feel i got a good price and i like the location even though it was farther than the other 2 toyota dealers. Jeff and Marty were great to deal with, honest people and dealership, thats why i bought there again More