Colonial Toyota Inc
Indiana, PA
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Great Overall Experience We recently purchased a FJ Cruiser from Colonial Toyota. They allowed us to test drive the vehicle, explained all of the features, and gave us severa We recently purchased a FJ Cruiser from Colonial Toyota. They allowed us to test drive the vehicle, explained all of the features, and gave us several accessory options. The model we were looking for was on the dealership, but they did not have the color we were looking for. They contacted another dealer out-of-state with our desired color. They were able to make a deal with them rather quickly, and even matched its price to the one they had on stock. Overall I would recommend the dealership for their helpful salesmen, Mike Derr, and their persistence to make a trade with another dealership. More
Love my camry Everyday I find something new and amazing my car can do. Took it on a road trip and the ride was smooth and comfortable. I get better mileage with my Everyday I find something new and amazing my car can do. Took it on a road trip and the ride was smooth and comfortable. I get better mileage with my new camry than I did with my civic. So in love with this car. My salesman Jason was very helpful and explained all the features and showed me how they all worked. Dena did a great job getting a good interest rate and we got through all the paperwork quickly. More
outstanding job I have been searching for something for four wheel drive for a while and my boyfriend and I saw my fj cuiser on auto trader we called about it and got I have been searching for something for four wheel drive for a while and my boyfriend and I saw my fj cuiser on auto trader we called about it and got tim to answer a few questions we decided to drive out and take it for a spin we live in carnegie so it was a bit of a haul.. I fell in love driving it we had a few things we wanted looked over and they got done... tim was so personal and didnt try selling it by shoving the sale down my throat and being that I am a female I always felt belittled when talking to sales men not with tim..... I have a good history of working on vehicles and he really was very honest... I will make the travel to come back in the future I love the service I had got ...the only thing I would change is that maybe having a spare key and a full tank of gas but over all amazing thank you tim neal thank you sooo much More
Very satisfied repeat customer I give Colonial Toyota and Jeff Williamson my highest possible endorsement. This was the second time I purchased a new Toyota through Jeff and found I give Colonial Toyota and Jeff Williamson my highest possible endorsement. This was the second time I purchased a new Toyota through Jeff and found every aspect of his service to be outstanding. Additionally, I was introduced to the service manager who made an excellent presentation. I've since found every aspect of his presentation to be dead on outstanding. I was pleased with Jeff, Tom in service and Colonial Toyota in general to the extent that I've since recommended two others to work with Jeff as they purchased their new Toyota vehicles. Each is equally pleased with the experience. More
I love my 2014 4Runner Limited!!!! This is my 3rd vehicle purchase from Colonial Toyota. I've always been treated fairly and their service has always been great! Jason Vaughn was a no f This is my 3rd vehicle purchase from Colonial Toyota. I've always been treated fairly and their service has always been great! Jason Vaughn was a no frills salesman who showed me and explained everything about the 4Runner. I explained to him when I came to the dealership that I want 1 price (the best price) Which I got!!! Buying automobiles can be a not so enjoyable experience with a lot of dealerships and that is why I chose Colonial again! Thank you Jason and Colonial Toyota. Jamie Bonatch More
Why I bought another Avalon instead of some other vehicles Met Mike several years while I was waiting for my car to be serviced and took time to look in the showroom. Although I was not buying at that time, M Met Mike several years while I was waiting for my car to be serviced and took time to look in the showroom. Although I was not buying at that time, Mike introduced himself and offered to assist in any way. On my subsequent visits, usually for service, Mike always said hello and was polite, courteous, and knowledgeable. For that reason, when I was looking for another used Avalon or other Toyota recently, Mike was there and offered his assistance once again. At that point, only one car was of interest to me, and I felt it was not exactly what I wanted. A few days later, another similar Toyota Avalon was traded. Mike immediately called me to tell me he felt it was very close to what he thought I wanted. We set up an appointment, and I felt it was a good opportunity. Since it was going to be used mostly by my wife, we set a time for her to see it and drive it.Shortly after that, we did indeed purchase it. Mike set everything up and it took only a short time to finalize the sale and drive away. Our time that day was limited and Mike suggested we return when convenient to show us how to set and use the many features. . He also had Tom, the Service Manager, available to answer any questions we might have. Mike did a fine job of explaining the warranties, features, etc. When I look for another Toyota, I will look for MIke. More
Great sales job Jeff is great. This is the second toyota we bought from him! He went above and beyond a year ago finding a car that matched what we wanted so we came Jeff is great. This is the second toyota we bought from him! He went above and beyond a year ago finding a car that matched what we wanted so we came back just because of him to buy another car this year. More
Insult/ Pressure Sales I wouldn't send anyone to this establishment. I received nothing but pressure from my salesman and insults from the GM DAN. They matched an offer on m I wouldn't send anyone to this establishment. I received nothing but pressure from my salesman and insults from the GM DAN. They matched an offer on my trade from another dealer then acted like I owed them the sale. I told them I needed to sleep on it for a night and then DAN insulted me and said "if I wasn't smart enough to realize a good deal that the offer wouldn't stand the next day", so I left. I forgot my owners card and had to go back. When I got back he did a horrible job of apologizing. He said he wanted to explain that he "was upset when I held them past closing and then did not make a deal. He held up his end of the deal and you didn't hold up yours (me)" He then said "it showed you're not a man of your word and showed my true character" ARE YOU KIDDING ME?!!!!! I have bought plenty of vehicles and this place will NEVER sell me one or any of my family members. I have never experienced anything like I did that day. Their service garage might be #1 in the area but their sales are in the gutter. If I was owner, this GM would be canned. I am glad to say I bought the truck from the dealer I had the initial offer from the very next day. Thanks to Dan for increasing my intelligence to what is a truly good deal. I wont mention the sales person I dealt with only because he was probably only trying to do his job. I can deal with pressure, but will not tolerate insults. More
Wonderful experience From the very beginning of searching for a car at Colonial Toyota I had been in contact with john Woodward, internet sales coordinator. He sent me an From the very beginning of searching for a car at Colonial Toyota I had been in contact with john Woodward, internet sales coordinator. He sent me an email within an hour informing me he will do his best to make the whole experience fun and easy going. He did just that. I drove the 45 minutes to the dealership the first time and spent a good two hours there while he found me exactly what I was looking for. After we found it he made it a point to get me as much as he could for my trade and also make the payments affordable for me. It was very easy going the entire time and non stressful which is great when it comes to buying a car. John went back and forth several times with the general manager to get me the best deal which then the general manager Marty made it a point to sit down with me directly to try to save me money. Which never happens anywhere else!!! My car came in, in a few days and the whole paperwork process was so easy. John showed my husband and I the car which is exactly what I had pictured. The whole process was very easy going thanks to John. I will definitely be back. More
Easy Car Buying Experience I was recommended to Mike Derr, Salesman, by a family member for purchasing my new Rav4. I already knew what I wanted, but Mike was very helpful with I was recommended to Mike Derr, Salesman, by a family member for purchasing my new Rav4. I already knew what I wanted, but Mike was very helpful with answering all of my questions and getting me any other information I needed. He was also able to get me a great price on the car, and I was very pleased with the entire experience. Thank you so much! More