Colonial Subaru
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 602 reviews
I had a great experience working with Erwin. He was very knowledgable on the car we bought from him, they are not over bearing like most dealerships and did not push the car on us, he gave us their best pri knowledgable on the car we bought from him, they are not over bearing like most dealerships and did not push the car on us, he gave us their best price and let us make our decision. I would definitely recommend buying a Subaru and if you do I would recommend Colonial and Erwin as a salesman More
We purchased a new CrossTrek and traded in a very low milage car. Joe was able to nearly meet my price expectation and came forward with an offer that I could accept. This was all accomplished in less th milage car. Joe was able to nearly meet my price expectation and came forward with an offer that I could accept. This was all accomplished in less than an hour. We had already test drove their demo and they had a car in stock. My guess was htat the had enough inventory to nealry match anyone's request. From the time we agreed ot make the purchase all went as smooth as silk. Joe conpleted all the necessary paperwork and gave us a list of things that needed to happen between then and when we picked the car up. Title, payment, registration, etc. We left feeling very positive about the esperience. On the day of the pick up, Joe met us quickly and brought us out ot see the car for our final approval. From there it was off to complete the paperwork. There was no push for getting us to consider any additional items. From there Joe went to the car and went through the features. Even taking time to link up my phone with the car. At the end of the purchasing experience I will tell you that it was positve. A hassle free, low pressure, experience. I will recommend Joe D'Ercole as a salesman for anyone wanting to use Colonial subaru. I would recommend Colonial Subaru as a Dealership. More
My experience with Erwin compared to other dealerships in the area was exceptional. He sat me down to review all my options that was in my budget. I was immeditely guided in the right direction and all the g the area was exceptional. He sat me down to review all my options that was in my budget. I was immeditely guided in the right direction and all the guess work was solved for me. The result was a brand new 2014 Subaru lease which met all my needs. I would highly recommend Erwin to anyone who wants to be treated fairly and be given such quality car. Bring on the snow! More
Joe was a very sensitive to my needs and as a typeAA personality im so happy he was able to keep me calm and reassured. He got the job done on my timeline and his product knowledge was excellent. I high personality im so happy he was able to keep me calm and reassured. He got the job done on my timeline and his product knowledge was excellent. I highly recommend Joe as a sales professional who is honest and motivated to provide a smooth transaction. More
What a great experience! Erwin was extremely knowledgable and professional. He took his time to understand my needs and there was no hard selling. This dealership stands above others in the ar knowledgable and professional. He took his time to understand my needs and there was no hard selling. This dealership stands above others in the area. Thanks Erwin! More
I just brought home my 2011 Impreza today & I want to say another THANK YOU! to Jason and Jim and their associates at Colonial for making this THE MOST pleasant car buying experience I've had yet! Jason say another THANK YOU! to Jason and Jim and their associates at Colonial for making this THE MOST pleasant car buying experience I've had yet! Jason answered all of my questions and addressed my financing concerns and ensured my satisfaction every step of the way until I signed at the very last "X" with Jim. I found a great vehicle for a great price and I would recommend this location to anyone, including friends & family. When the time comes for a new Subaru, I will be back!!! More
Great dealership. Reid Ferris is very friendly and knowledgable. Highly recommend. Great experience. Will return. Large vehicle selection. Everyone I spoke with was helpful. Love my new vehicle knowledgable. Highly recommend. Great experience. Will return. Large vehicle selection. Everyone I spoke with was helpful. Love my new vehicle More
Excellent service. Our second experience working with Reid and as before, Reid knows his Subaru - no pressure sale and works within your wants and needs. Perfect! Reid and as before, Reid knows his Subaru - no pressure sale and works within your wants and needs. Perfect! More
Working with this dealership, makes car buying much better! They dont hassel you, and he was honest with his price. They made sure that you got the best deal possible and walked out with what you want better! They dont hassel you, and he was honest with his price. They made sure that you got the best deal possible and walked out with what you want at the price you love! I am able to have an awesome car, love the price and look forward to going back in the future for other cars. More
I have been a customer of Colonial Subaru for the past 7 yrs. I have bought and/or leased new cars as well as used cars. I have always done business with Joe D'Ercole and George Samaha in sales and I refu yrs. I have bought and/or leased new cars as well as used cars. I have always done business with Joe D'Ercole and George Samaha in sales and I refuse to work with any other dealer or sales rep and/or Manager. The way in which they have conducted business with me, my wife and daughter is unprecedented in todays car buying world. I find them possessing the highest level of professionalism and integrity that I have encountered in a very long time as evidence of the fact that I only buy cars from them. Nick in finance is also a pleasure to do business with. Very knowledgeable, straightforward and professional. All details and questions are always clearly explained leaving you with the impression that you have been handled like you are special. That's what customers should feel when they do business with a company. The service team is exceptional as well. I have dealt with all of them. Especially Art, the manager, Casey, John and Ron. In case you haven't realized it yet, I am very happy with Colonial Subaru and all the people I have mentioned above. I only hope that they are well compensated for their hard work, dedication and professionalism in contributing in the way I and others continue to buy and service our vehicles at their dealership. Well done George, Joe, Nick, Art, John, Casey, Ron and all the others like the Auto Technicians and office staff in your dealership. I thank you for making it easy to spend my money with you. More