Colonial Subaru

Outstanding professionalism From the minute we walked in the door, the service we received, was outstanding. Joe d'ercole made our experience in buying a new car simply the best From the minute we walked in the door, the service we received, was outstanding. Joe d'ercole made our experience in buying a new car simply the best.! Professional,friendly and most of all, no high pressure. Really appreciated that. More

Great Salesman! Brian was extremely helpful and very knowledgeable about all of the types of cars available for purchase. On the day I picked up my car he showed me Brian was extremely helpful and very knowledgeable about all of the types of cars available for purchase. On the day I picked up my car he showed me how to use all of the functions that were inside of the car. He even synced up the car's Bluetooth function to my phone. He's a great salesman and a nice guy. I'll definitely be recommending him to others! More

Colonial Subaru - Best of the Best! We have been customers of Colonial since 2000, and have purchased 5 vehicles over the years (still driving three of them!) from Joe D'ercole and had t We have been customers of Colonial since 2000, and have purchased 5 vehicles over the years (still driving three of them!) from Joe D'ercole and had them all serviced by Art Azzarito's staff. Excellent sales and service, never a problem. Highly recommend! More

Sale support Sales staff when out of there way to help my wife and I to select the vehicle for my wife. Several Subaru models were test driven. Did not feel pressu Sales staff when out of there way to help my wife and I to select the vehicle for my wife. Several Subaru models were test driven. Did not feel pressure in any way to make a purchase. Highly no Very Highly recommend Joe D'ercole and the Colonial Subaru staff for there help in selecting our new Subaru! More

New 2015 REX I was shopping for my next car and was fixated on the 2015 WRX CVT. Saw all the Youtube videos etc. and did my due diligence truecar, edmunds, kbb, et I was shopping for my next car and was fixated on the 2015 WRX CVT. Saw all the Youtube videos etc. and did my due diligence truecar, edmunds, kbb, etc. Colonial had the lowest quote and they had a 2015 WRX CVT Limited on the lot. Called Valon and setup a test drive that Saturday. When we arrived, met Valon and and he gave us the keys to the car and told us some general directions for a test drive and we were off. I had a 2011 GTI for a trade-in and they evaluated the car while I was on my test drive. Loved the car and went back home to check on prices. Ramsey Subaru through a ClubWRX.net buying program had the lowest price but they didn't offer what I thought the trade-in was worth. Long story short, Valon gave me the best price on the trade-in and slightly lowered his quote and he had the best deal, the $1200 difference for the trade-in which Ramsey did not want to meet made all the difference. Spoke to Valon and told him we had a deal. Did all the paperwork by email and text message and picked up the car the following Saturday. Noticed on Sunday there was a very slight scratch on the hood. Brought it back Monday, they took the car, buffed it out and brought it back. The process was seamless and very simpatico. Valon was a pleasure to deal with, no pressure, no hard sell and great price. I would highly recommend him. More

Very nice experience Everyone we dealt with at the dealership, especially Glen our salesman, were very friendly as well as helpful. He took the time to answer all of our Everyone we dealt with at the dealership, especially Glen our salesman, were very friendly as well as helpful. He took the time to answer all of our questions in enough detail to satisfy us and make us feel comfortable with buying the vehicle. Also, they worked with us on an agreeable price and we never felt pressured at anytime in regards to the pressure. More

Painless car buying From start to finish this could not have been easier. Valon is a "can do" guy, found me vehicle that was "nowhere" on the coast according to everyone From start to finish this could not have been easier. Valon is a "can do" guy, found me vehicle that was "nowhere" on the coast according to everyone else and did most of the work on the sale before I even got to the dealership. I got a good deal on my trade, was out in an hour and love my new Crosstrek! He called me on his day off and sent me pics of my vehicle as soon as it was on the lot. Most of all I never felt like anyone at Colonial Subaru was trying to "manage" me or pressure me. At every turn, Valon suggested something that made the deal easier. For instance I had an outside loan and he asked why I didn't just use Subaru so I didn't have to wait for the paperwork back and forth and the check to be over nighted. I said if they could match my interest rate then I'd go with them. In a few hours it was done and I was able to pick up my vehicle three days sooner than if I had stayed with the outside company. This was, of course, after all the numbers had been agreed upon for the price of the Crosstrek and the trade in on my truck (which I made money on). They made an offer on my truck before asking the payoff amount. I dealt with two Subaru dealerships before traveling an hour to Danbury to deal with Colonial. I found Valon by a stroke of luck when I was dissatisfied with the service I was getting at another dealer in New Jersey who were trying to push me into a vehicle I didn't want (and hard). Overall, I was told by three other dealers that to get the vehicle I wanted in the color I wanted with a manual transmission would be 12 weeks and I was in a time sensitive situation with my truck and had to get out of it before I had to spend a lot of money on brakes including calipers and rotors. From the time I contacted Colonial I was in my new Crosstrek within a week in the color I wanted. I emailed Valon today with a question about something on the car and he called me back within a few hours to help me. I have already recommended this dealership to three friends and assured them that it's worth the hour drive up to CT to deal with stand up people. Thank you Colonial Subaru and especially to Valon who is as interesting and genuine a person as he is resourceful and motivated. More

Purchased Forrester Enjoyed doing business with Joe Jowdy, very personable, very easy to talk to, informative. Vehicle was delivered sooner than anticipated. Financing wa Enjoyed doing business with Joe Jowdy, very personable, very easy to talk to, informative. Vehicle was delivered sooner than anticipated. Financing was made very easy. More

OUTSTANDING CUSTOMER SERVICE I did my homework shopping many dealers for my new Subaru Crosstrek. Trust me when I say Colonial Subaru is the best. They gave me an excellent trad I did my homework shopping many dealers for my new Subaru Crosstrek. Trust me when I say Colonial Subaru is the best. They gave me an excellent trade in on my vehicle and I cannot say enough good things about Joe D'ercole in sales. He was very informative yet not pushy as I found in other dealers I went to. His communication was top notch and he was so accommodating to my very busy schedule. I HIGHLY recommend him. Nick in finance did a great job and I am so happy with my purchase. Thanks so much guys!!!!! R. Morano, Stamford, CT More

Salesperson Jason Walker was an excellent sales person and I would highly recommend him to family and friends. They gave me a great interest rate and everything w Jason Walker was an excellent sales person and I would highly recommend him to family and friends. They gave me a great interest rate and everything was done in a timely manner. More