Colonial Subaru
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 602 reviews
New Car Experience Jason White was very professional and provided top notch Customer Service! He was very thorough in explaining the values of the Crosstrek and answered Jason White was very professional and provided top notch Customer Service! He was very thorough in explaining the values of the Crosstrek and answered all my questions. He was very personable and didn't make you feel like the typical car dealership aggressiveness. The guys at Colonial Subaru (Jason George, Nick, Darren) ARE THE BEST!!! I always enjoy visiting them and is worth the trip from Massachusetts to Danbury because of that family style atmosphere. Truly State-Of-The-Art Quality Service! More
new car purchased i got the best possible service from Chris Townsend he went the xtra mile to meet all my needs and even saved me money on my insurance for auto as wel i got the best possible service from Chris Townsend he went the xtra mile to meet all my needs and even saved me money on my insurance for auto as well as my home . . Ryan and Jim were most helpful also More
Subaru #3!!! Our experience with Colonial Subaru was superb. From the meetings with Valon the sales rep through the final purchase meeting with Jim in finance, we Our experience with Colonial Subaru was superb. From the meetings with Valon the sales rep through the final purchase meeting with Jim in finance, we were treated with respect, fairness and enthusiasm. This is the third Subaru we have purchased from Colonial and we look forward to doing business with this dealership in the future. Thanks to everyone! More
Great Service! Bought a 2013 RAV4 recently. Excellent price, fabulous condition, they did minor repairs and repaired brakes upon request. Fair price for my trade in. Bought a 2013 RAV4 recently. Excellent price, fabulous condition, they did minor repairs and repaired brakes upon request. Fair price for my trade in. Salesman James A. and Chris were extremely helpful, patient, humorous and attentive. Definitely would recommend anyone to check out their inventory! More
The Only Place I Would Buy a Car The entire place is first class. I have been buying from this dealership for over 25 years. I have dealt with the owners, management, sales people and The entire place is first class. I have been buying from this dealership for over 25 years. I have dealt with the owners, management, sales people and the service department. Every time it has been a pleasant experience. I have purchased over 20 cars for myself, my wife and my children. I consider everyone I have dealt with a friend. I have always left satisfied I received a fair deal and was not taken advantage of. William Gilroy More
Chris Townsend gave me Superior Service Chris Townsend, in Sales and Colonial Subaru in Danbury, CT, gave me outstanding service. Meeting my every need. Going out of his way to make sure all Chris Townsend, in Sales and Colonial Subaru in Danbury, CT, gave me outstanding service. Meeting my every need. Going out of his way to make sure all my questions were answered and I received immediate response and help to keep me satisfied. I turned in 2 Toyota Prius and came back to Subaru. He made the transition easy. I wouldn't hesitate to recommend him to family and friends. Chris is fairly new with Colonial. A great addition to your family. You need to add his name to the Sales list below. I also worked with Ryan Jowdy to help set up my car. Great and knowledgeable guy! More
The Best Car Buying Experience....Ever !! It has been many years since I purchased a new car. Frankly, I was terrified of the whole shopping for and buying a new car experience. I visited ot It has been many years since I purchased a new car. Frankly, I was terrified of the whole shopping for and buying a new car experience. I visited other Subaru dealerships in CT and left the showrooms feeling very disappointed and misled. It was recommended to me to visit Colonial Subaru in Danbury, CT. What a refreshing experience. Everyone I spoke to was honest. There was no nonsense when the pricing was discussed. I had selected a car in less than half an hour. I actually went home with more features in the car than I had anticipated. I am LOVING my new car. Thank you! Janet Peura More
Great experience, Easy Transaction Recently purchased our first Subaru from Chris Townsend at Colonial Subaru in Danbury Ct. We have for many years bought Hondas. We wanted something w Recently purchased our first Subaru from Chris Townsend at Colonial Subaru in Danbury Ct. We have for many years bought Hondas. We wanted something with all wheel drive but did not want an SUV.So we did our research and decided that a Subaru might fit our needs.The first dealer we visited was Colonial Subaru were we met Chris Townsend. Chris was more interested in telling us about the product first than to immediately begin trying to sell us a car.This impressed us and based on his extensive knowledge we decided to purchase a Subaru Legacy. The buying experience was effortless and we got a great deal just above dealer invoice. We also had them appraise our Honda and since their offer was more than fair we traded it in which just made the entire transaction that much easier. It should be noted that when we took a test drive they let us take the actual car that we were considering purchasing and let us go by ourself. Chris spent a great deal of time explaining all of the cars details before the test drive so that we could get the full experience. The car was ready the next day and was nicely detailed. Upon delivery they spent a a great deal of time reviewing all the cars features, service requirements and paired our phone to the cars bluetooth. If you are considering a Subaru visit Colonial Subaru and Chris Townsend. Pete Garcia Shrub Oak NY More
Responsive, Friendly, No hassle I registered on a few car buying websites inquiring about a new WRX. I did a fair amount of research and I had a pretty good idea of what I wanted an I registered on a few car buying websites inquiring about a new WRX. I did a fair amount of research and I had a pretty good idea of what I wanted and what was willing to pay. James Ascone, Internet sales, responded to the inquiry very quickly and he quoted me a very fair price for the vehicle. Actually, from the more than 10 dealerships which responded to my internet inquiry, James Ascone quoted me the best price. We spoke on the phone and he was extremely friendly and helpful. I decided to purchase the vehicle from him. After meeting him at the dealership, I knew I would be happy with my decision. His co-worker Valon also helped me while at the dealership. Valon was also very friendly and accommodating. My purchase experience ended with Erwin in finance. He also was friendly, patient with questions and he did not engage in any pushy tactics, (Which I've experienced elsewhere). Based upon my experience with the three employees listed here, I could not have asked for a better car buying experience. If you're thinking of getting a Subaru, you should give James or Valon the opportunity to earn your business. They earned mine. More
Great Experience Our salesperson, Christer Cambriello, was super helpful. We stopped by on a Sunday, when they were closed just to look. He was there and took the ti Our salesperson, Christer Cambriello, was super helpful. We stopped by on a Sunday, when they were closed just to look. He was there and took the time to come out and help us anyway. My daughter was buying her first pre-owned car and he was great with her. They even took out a bunch of dings at no charge. The car looked brand new when she picked it up. This couldn't have been a more pleasurable car buying experience. We will definitely be going back to Colonial for our next car. More