Colonial Subaru
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 602 reviews
An excellent experience from dealing with the sales person,Jim Wright, to having a representative go over the features of the car with me on the day that I picked it up. from dealing with the sales person,Jim Wright, to having a representative go over the features of the car with me on the day that I picked it up. More
In Love with my 2016 Subaru Outback! I had a wonderful experience at Subaru in Danbury from beginning to end. Drew, my salesperson was awesome! He was kind and patient and not pushy at I had a wonderful experience at Subaru in Danbury from beginning to end. Drew, my salesperson was awesome! He was kind and patient and not pushy at all. He was super helpful and thorough. He took the time to go over everything with me in detail. He gave me even more than I had asked for within my price-point and much faster than I anticipated. The best car buying experience I've had. First class service all the way!!!! More
Loving my STi! Loving my STi. Drew knew the cars very well, and was very helpful. Process was really efficient and painless. I was impressed at how quickly all the d Loving my STi. Drew knew the cars very well, and was very helpful. Process was really efficient and painless. I was impressed at how quickly all the dmv and insurance logistics were handled. Thanks! More
A great buying experience!!! I've got to say the experience at colonial Subaru was a very good one. Our Salesperson Joe was super honest, direct and very accommodating. The majori I've got to say the experience at colonial Subaru was a very good one. Our Salesperson Joe was super honest, direct and very accommodating. The majority of the deal we handled over the phone and I was fretful that there would be surprises once we came in to pick up the vehicle. We traveled a great distance. No surprises, no games The deal was exactly as we discussed. The car was presented as advertised prepped and ready to go. Our dealing with the business manager Irwin was cordial and accommodating . When a very minor discrepancy in the deal arose, and he immediately remedied it to our favor. Everyone else that we encountered at Colonial was cheerful and accommodating. One of the best car buying experiences I've encountered. Thanks Joe, Ryan and Erwin. And congrats to the folks at Colonial Subaru ! More
Pleasure Drew Furtado of Colonial Subaru made the experience of buying my Legacy a pleasant experience. The dealership is large, clean and well stocked with Drew Furtado of Colonial Subaru made the experience of buying my Legacy a pleasant experience. The dealership is large, clean and well stocked with cars, so Drew was able to show me options on my first visit. He listened to my needs, we were able to negotiate a good price, and I picked up my car 4 days later. Everything was smooth and pleasant. Would definitely use Colonial again and recommend them to others. More
Picked up 2nd car in last 3 months I just picked up a new 2016 Subaru Outback from Joe D'ercole. Joe was a pleasure to work with from start to finish! Ryan took me through the new fea I just picked up a new 2016 Subaru Outback from Joe D'ercole. Joe was a pleasure to work with from start to finish! Ryan took me through the new features compared to our previous 2004 Forester. Ryan was thorough and knowledgeable, showing very good customer sensitivity. I will happily go back to Joe again when the need arrives and recommend him to anyone looking for a new Subaru. This was my 2nd experience with Joe this year as my daughter bought a new Crosstrek from him recently and I took delivery because she was traveling on business. More
An excellent experience from start to finish! From the minute I walked into Colonial Subaru, my experience was delightful. I had already researched and test-driven a 2016 Subaru Outback at anothe From the minute I walked into Colonial Subaru, my experience was delightful. I had already researched and test-driven a 2016 Subaru Outback at another dealer, but wasn't satisfied with the price they had offered for my current Honda, which still had several months remaining on the lease. Jason White did an excellent job advising me on options and helping me get a much better deal for the Honda. Once we had that resolved, Jason walked through all the options on the Outback and helped me pick a car that I absolutely love! In all of my interactions with Jason, I felt that he sincerely wanted me to get exactly the right car for me - I never felt like he was trying to "sell" me anything. He took the time to understand my needs and preferences and was a partner and expert adviser through the process. He even called a few days after I picked up the car to check in. Buying or leasing a car should be a joyful experience and Jason made sure it was every step of the way. Thank you Jason! More
Great Service! Great customer service, everyone was really friendly, I was referred to Joe by a friend and very thankful I met him! He was very helpful and made me f Great customer service, everyone was really friendly, I was referred to Joe by a friend and very thankful I met him! He was very helpful and made me feel comfortable buying my Impreza. Ryan was also helpful and answered every question I had about the car! More
Transparent, honest and efficient! I just had my car totaled and was in need of replacement car immediately! So many cars on market it was a really hard decision. Came in thinking I wou I just had my car totaled and was in need of replacement car immediately! So many cars on market it was a really hard decision. Came in thinking I would buy a one or two yr old car and was thrilled to be able to buy new. More
Colonial Subaru, Danury, CT Chris Townsend was excellent and very professional. The car has worked out sell for my son & the commitments made by the dealer were all honored in Chris Townsend was excellent and very professional. The car has worked out sell for my son & the commitments made by the dealer were all honored in a timely fashion. We would not hesitate to purchase another car from them in the near future. We especially appreciated Chris Townsend's assistance and expertise in helping us through the entire process. More