Colonial South Chrysler Jeep Dodge RAM

My Family owns 4 Liberty’s, 2 Wranglers, 2 Ram 1500s and Cherokee between the seven of us. I was looking to buy a 2013 leftover Ram 1500 model and through research on the internet Colonial South had the mo Cherokee between the seven of us. I was looking to buy a 2013 leftover Ram 1500 model and through research on the internet Colonial South had the most left. Went there on March 7th and picked out a truck, put down a deposit, and signed a purchase agreement. Once that was done I went straight to my credit union and was approved for my loan. Once home I emailed the finance person and told them I would be in on Thursday March 13th with the remainder of the money. I went in that Thursday and paid for the truck and was told it still had to be registered and the truck would be driven down to me the next day. On Friday they never showed up so I had to call them and they told me it would be one more day due to short staffing. Saturday came and went with no call from the dealer and they are not open on Sunday. Now it’s Monday March 17th, I am working 7pm to 7am night shifts and proceed to call as soon as I wake up. I was told my truck was still not registered and I would have to wait one more day. At that point I was getting very upset so I talked to the sales manager for reassurance that I was actually going to get my truck the next day; he told me that I absolutely would. Tuesday came and went and I did not receive a call and more importantly my truck. On Wednesday I called and was told I needed to come back in to sign a paper for my trade in. This was six days after I had already paid for the truck, was reassured by numerous people that I would have my truck day after day, and they just told me I needed to come sign something else. I went in on Thursday March 20th and signed the paper and was told I would get my truck that day by two different people. I told them I absolutely needed it to bring my tools down Cape Cod for a construction job on Friday. Again I never received my truck or even a phone call. I had to borrow someone else truck and incontinence them just so I could go to work. Finally the truck was dropped off on Friday March 21st. I was paying on my loan and insurance for 8 days without having the vehicle I purchased in hand; I had to borrow someone else’s vehicle just to get to work ; I was treated with complete disrespect from Colonial South and was not even asked what could be done to make up for my lost time and money. I have never had worse service in my life! My family will never buy from a Colonial dealership again and friends will be told of what I had to deal with so they do not have to go through the same course of events. More

I travel a lot for work and I was looking for something comfortable to drive with leg room, the knowledgeable staff pointed me in the direction of jeep grand Cherokee srt, it's loaded to the max and turned comfortable to drive with leg room, the knowledgeable staff pointed me in the direction of jeep grand Cherokee srt, it's loaded to the max and turned out to be exactly what I was looking for, along with the great deal I got, the service was excellent and they didn't try and push me to something else. I would recommend colonial south to anyone. More

Everyone at the dealership was very professional and courteous. My previous car was totaled so I had to purchase a replacement vehicle. Rob Sanford arranged for me to drive a Honda that was at the dea courteous. My previous car was totaled so I had to purchase a replacement vehicle. Rob Sanford arranged for me to drive a Honda that was at the dealership up the road, but I really liked the Chrysler 200.and they were able to get me one in the color I like for a very reasonable price. More

The receptionist was extremely sweet! As I entered further, I think it was Mary who asked me if I needed help and introduced me to Mark. Mark and I discussed trading in my car and my interests in a ne further, I think it was Mary who asked me if I needed help and introduced me to Mark. Mark and I discussed trading in my car and my interests in a new one. Im going back later this week and am truly excited!! Wonderful business to associate with! More

George is the only reason I gave the stars I did. Car had multiple issues that werent fixed. Found things broken after purchase. Not happy multiple issues that werent fixed. Found things broken after purchase. Not happy More

Hello , I just recently purchased my ford edge with mike Hello , I just recently purchased my ford edge with mike on January 31st. He was very helpful on trying to satisfy my needs & find exactly what I was Hello , I just recently purchased my ford edge with mike on January 31st. He was very helpful on trying to satisfy my needs & find exactly what I was looking for. Mike went above & beyond to help me with ever question I had & with all the problems my insurance was giving him before I can drive off with my new car. I love the car that mike had showed me & everyone else loves my SUV. I have been recommending mike to everyone who I talk to about cars cause he was just such a helpful & understanding worker & I only was able to enjoy the pleasure of him for a week. He has made a great impression on me & I will be sending everyone his way. Thank you , Erika More

Great people, Mark found the exact vehicle I wanted for an extremely attractive price on both my new Jeep and my previous. Everett was attentive and knowledgeable about the product and made for a very comf an extremely attractive price on both my new Jeep and my previous. Everett was attentive and knowledgeable about the product and made for a very comfortable buying experience. George in the finance department provided me with very competitive financing arrangements and had me in and out in no time. Over all a fantastic buying experience and I love my new Wrangler, please find a good home for my old one! More

Having a terrible experience with Central Jeep in Raynham, (I had my Jeep towed there and they wouldn't even look at it!) Colonial in Dartmouth was willing to help me out with my Wrangler. {Re-towed Raynham, (I had my Jeep towed there and they wouldn't even look at it!) Colonial in Dartmouth was willing to help me out with my Wrangler. {Re-towed from Central to Colonial) The service dept. took me in immediately. They were so courteous and prompt, I felt like I was the only customer there. While I was waiting for my Wrangler I asked salesman Derek Harris about a newer Wrangler that was on the lot. He was helpful and goes out of his way for the customer with no pressure. Being in a love/hate with my current jeep I walked away. General manager , Mark Babineau called me at home Sunday evening as a follow up and wanted to be sure my experience at Colonial was up to par. After a long conversation he put me in a new 2014 and is keeping me as Colonial customer. Derek took care of the delivery and it was a good car buying experience. Randy from Acushnet More

I bought my 2nd car from Colonial South on 9/26/2013. A I bought my 2nd car from Colonial South on 9/26/2013. A 2014 Dodge Dart GT . George in Finance and Brandon Rodriguez in sales got me the deal of the I bought my 2nd car from Colonial South on 9/26/2013. A 2014 Dodge Dart GT . George in Finance and Brandon Rodriguez in sales got me the deal of the century. This is my second dart. Its not that the first one wasn't a great car its just that 2014 Dodge Dart is the top of the GT. Absolutely Beautiful car. Loaded with everything. LOVE IT !!! Brandon was excellent in Sales and George was simply a wizard to get me the deal that he did. With No money down and only making 14 payments on the First Dodge Dart SXT, George lowered my monthly payments by $30. He lowered my interest rate by a whopping 7%. In a Word, Impressive !! Brandon and George thank you so much. Sheer Excellence. I would also like to thank Paul Sutherland and his wonderful team in the Service department. Paul is the kind of guy you would want as a good friend. Great guy he is. He always makes you feel like your the only customer. He is friendly, courteous, and professional. His customer service skills are 2nd to none. His knowledge and technical expertise of the chrysler brand are beyond extensive. What with 25 to 30 plus years working on Chrysler products. Your car is in good hands. He shines with such refined brilliance all the way around. After the point of sale last year on my first Dart, Paul was the person I did all customer service transactions with. He is, simply beyond reproach. If your looking for a great car, an even greater deal stop by Colonial South Chrysler, Dodge Jeep, Ram say hello to everyone. You will not just be purchasing a beautiful car, but you will also be inheriting an experience and commitment to excellence that that will last years to come. They have become an extension of my family. Thank You all at Colonial South Chrysler Dodge Jeep Ram. Excellent job. Excellent Job guys, excellent !! thanks Tim Wood More

It was easily the best, most headache-free experience I've ever had buying a car. Derek, the salesman, was extremely helpful in helping me figure out what I wanted without ever making me feeling like I've ever had buying a car. Derek, the salesman, was extremely helpful in helping me figure out what I wanted without ever making me feeling like I was forced into buying anything. Even after taking a considerable amount of his time & going on several test drives, I never felt as if he was trying to push any vehicle that I truly was not interested in just to make a sale. When it was time to negotiate price, Mark, the general manager, was very straight forward. I told him where my price range was, and he got us there with the vehicle I wanted (one that I honestly thought was going to be out of my price range), without the usual haggling to try to get more out me than I wanted to spend. Overall, I will definetly recommend this dealership to others, and will most deflinetly work with them again when the time comes for a new vehicle. More