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Colonial Nissan of Medford - Service Center

Medford, MA

4.7
779 Reviews

779 Reviews of Colonial Nissan of Medford - Service Center

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September 02, 2024

Always easy too get maintenance done fast and too schedule And very convenient will be back More

by stratis111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Sep 03, 2024 -

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

August 30, 2024

Friendly customer service. Very helpful at explaining the technical aspects. They even took the time to do a drive test with me. More

by MIGB272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

The dealer ship was open as it was shown online. I was very well welcomed with an attentive person who went thru my chief complaint, helping me and even getting a lift for me. More

by JACKCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura who said she’s from Dennis. She was awesome!
Aug 26, 2024 -

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jack, for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

I have good experience with them never had a problem,good job as far I can tell More

by SONIA.HENRY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica licona
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sonia, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Friendly customer service and a reat location. Small and quiet, not crazy like some other dealerships. More

by beeboy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 26, 2024

Colonial Nissan of Medford is a reliable dealership with a dedicated team. I have worked with them for over four years and I would recommend them to anyone. More

by wkairumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Brandon, and Team
Aug 26, 2024 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 25, 2024

A pleasent first experience, though I probably didn't need the services required at the moment, though better to be safe! More

by Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2024

Wish my tire didn't need replacing, but they did a good job with the fix. More

by JAMEELANNEJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was Laura
Aug 23, 2024 -

Colonial Nissan of Medford responded

Thank you for your review, Jameel Anne! We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

August 22, 2024

My experience at the dealership was great! Joanne was amazing and really helpful and understanding. More

by STEPHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Licona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Colonial Nissan of Medford responded

Hi, Stephany! Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We'll be sure to pass along your kind words to Joanne. Alex Chase, Service Manager achase@nissanofmedford.com

August 20, 2024

Jonathan was on it from the start. Some of the best service I have received from Nissan, he is doing a great job. More

by ZACH.HBZMEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 20, 2024 -

Colonial Nissan of Medford responded

Zach, Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

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