Colonial Nissan of Medford - Service Center

The process of originally scheduling my appointment with Colonial Nissan of Medford wasn’t very sensical. I had to come in with my vehicle for an “inspection” before the recall could be scheduled, even thou Colonial Nissan of Medford wasn’t very sensical. I had to come in with my vehicle for an “inspection” before the recall could be scheduled, even though I had just got an inspection at another site, and when I arrived it was a 5 min process of me giving info and signing a paper. I appreciated the quickness but I believe that step could’ve been skipped for convenience. Other than that, the service team was awesome! The best experience I’ve ever had. They were kind, transparent, and great at communicating via phone. While I’m in the greater Boston area I will likely continue to come to this location for services. Their flexibility for weekend services is also favorable! More

Joanne was very friendly and helpful. Thanks very much. I also appreciated the shuttle service -- it was quick and easy. Thanks very much. I also appreciated the shuttle service -- it was quick and easy. More

Laura in the Service Dept. was excellent. She kept me apprised of everything going on. was excellent. She kept me apprised of everything going on. More

They got my car in as soon as they opened and provide Great Customer Service to me while I was visiting Boston on vacation. Thanks to All. Steve Great Customer Service to me while I was visiting Boston on vacation. Thanks to All. Steve More

I am happy with the good service. Jonathon is always my favorite person to help me to resolve the problem! Jonathon is always my favorite person to help me to resolve the problem! More

Great care of my car and all the time in contact with me about any situation or any step they gonna do to fix my car in the better way, quickly and with the experience of a great team! about any situation or any step they gonna do to fix my car in the better way, quickly and with the experience of a great team! More

Good Service. Reliable and secure. Answer me all the time and maintain contact with me during the whole time of the process. Reliable and secure. Answer me all the time and maintain contact with me during the whole time of the process. More

My visit was unplanned. Jessica made my appointment immediately. Joanna was attentive to my needs. The technicians made all of the requested services. All of my question Jessica made my appointment immediately. Joanna was attentive to my needs. The technicians made all of the requested services. All of my questions were answered. I recently moved to the area. Based on the excellent service that I received, I will be back! Thank you, Ann O'Connor More

Good service, got their early, they took me as soon as I got there… and was out quickly.. got there… and was out quickly.. More

Way too expensive which will make me take the car to a different location next time I need service or repairs. Staff was very friendly however and I enjoyed interacting with them especially Joanne. different location next time I need service or repairs. Staff was very friendly however and I enjoyed interacting with them especially Joanne. More