Colonial Nissan of Medford - Service Center

My car was service at colonial Nissan of medford and when I picked up my car it was driving much better than before ; I will always use them for my maintenance because the job was done right the first time . I picked up my car it was driving much better than before ; I will always use them for my maintenance because the job was done right the first time . More

We trust this place and the people work there. we would like to share experience with our friends. we would like to share experience with our friends. More

I have always received excellent service from Nissan. Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very accommodating. Thanks More

Service was very quick and professional. The team was extremely helpful and easy to work with. The team was extremely helpful and easy to work with. More

Service department is extremely well run. Give honest fair service with care and reliability! The best service department I have ever been to. Give honest fair service with care and reliability! The best service department I have ever been to. More

I appreciate the tech’s discovery, but was there for 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were comple 4hrs. My car was waiting for one hour out of those 4 parked outside. When I walked over to the rep at 3rd hr and 15min, they told me they were completing my paper work. I mentioned to the rep on the 1st hr and a half that my car is under the Nissan plus warranty and please check and they forgot. I had to remind them while heading to the cashier and they turned around to adjust the total. In my previous experience the rep team would automatically apply any promotions, but again I had to mention the promo and actually show them that I wasn’t lying. They were a little frustrated when I mentioned the promo they huffed and walked back to their station to adjust the total. When they came back they made me seem as though I was inconvenience and if I had any questions before proceeding for the cashier to payout. My experience this time around was not impressive and I will be going to another Nissan dealership for service or maybe even go to a mom and pop shop because I did not feel the customer satisfaction nor appreciated. The seemed all about money money money and that’s the truth. I did already provide this information from the Nissan email I received a week ago. More

They are very reliable they do great work they don’t make you wait forever keep up the good work guys you wait forever keep up the good work guys More

My experience was phenomenal great service and no worries on my end so it was awesome on my end so it was awesome More

Jim Islami and his Service Team are true professionals, do a great job and provide an excellent experience. do a great job and provide an excellent experience. More

I have been very satisfied with the department, especially the professionalism of Mike King. He is always attentive and his expertise is reassuring as a customer. especially the professionalism of Mike King. He is always attentive and his expertise is reassuring as a customer. More